Monitoring from my home when I travel

Wyze Gang

My apologies if this has been referenced before as this is my first post and I didn’t see anything as I searched about it.

I have bought a GL iNet - GL-BE3600 and hope to use my pan cam in my hotel room when I travel. My specific question is can my wife also see the camera from home and I see it when i’m not in my hotel room.

Thanks in advance

I log my wife into the Wyze App with my User Name and Password. We both can view our Wyze cameras in our house anywhere our phones have internet.

There is a Sharing feature in the App, but for me logging my wife in with my credentials works best.

Yes should work like any other wifi, as long as the hotel isn’t blocking anything (in which case you may have to use a VPN).

If you use the same account you’ll both see it, or you can share it with her if she has her own account (less functions though).

Awesome thx - I just used the share option.

Nice!! I was worried that because the pan cam was being setup on a wifi that she didn’t have any connection with would be a problem. We can both see our home cameras when we travel, but we both have the home WiFi.

Good to know.

I will be testing it the end of this month.

That’s one of the nice things Wyze has vs Blink - every cam can be on a different wifi network, they don’t care.

Just bear in mind “shared” cams have restrictions, she can’t view SD card video (but can view cloud videos, if you have a subscription). She’ll just see still frames for events. She can view live view though. Make sure to give her some memorable views (helicopter?).:rofl:

If you wan to keep it simple, give the gl router the same network name and password as your home wifi, that way the camera, your phone, laptop, etc will automatically reconnect and you don’t have to go through the process of changing the network on the cam when home vs. away. Though I guess if it is a dedicated “travel cam” then it doesn’t matter.

Welcome to the Forum, @brian.gizmo! :wave:

Looks like you already got good answers, but I wanted to drop a link to this in case it could be helpful and you haven’t already seen it:

Yes you should be able to see them in that app from different locations, meaning you and your wife. I wrote up that article about using the GL iNet in a hotel room. Been doing it for many years

As you know the camera is ‘always’ in the Wyze app whether it is connected of not. So once connected (no matter how) it will show up in the app wherever you are. No different than when you leave the hotel room and your phone switches to a cellular connection and you can still view the cameras.

The device you use for the app does not have to be connected to the same connection as the camera to function.

Thank you I had no idea. Great info

Thank you for the detailed info… :+1:

I had a camera in the bar by the pool. It was shared with my partner (like all our cameras). I moved that camera outside to watch our garden - treated it like a new one. New setup press, new name, new ‘camera connected’ etc. (it remembered the wifi password for some reason). I told my partner later I had put a camera in the garden and she already knew - because it still was in her feed. I did NOT share with her yet… So YMMV.

Just want to clarify. Your partner has their ‘own’ Wyze Account and you ‘share’ that camera with them?

Just wanted to make sure you are not using the ‘same’ account before explaining what is probably happening?

That’s because you essentially just went through the “change wifi” process (and renamed the cam like you can at any time in the app). The MAC address was still shared with them so they got the updates automatically. You need to unshare the camera and ideally factory reset the cam if you want to ensure it is no longer shared.

Exactly what I was going to tell them. I don’t think they know they when you ‘share’ a camera it uses the MAC Address. The MAC address does not typically change. It is hard coded by the manufacturer and typically remains the same no matter how you connect.

So basically once you set it back up in your account, if you shared that camera (MAC address) it will still stay shared because the MAC Address does not change.

It also reappears in automations and one or two other places from what I recall, and that’s even after a full factory reset (without removing it from the app first).

Because of the way the Cam is associated to the account by MAC address (or at least I assume that’s what’s happening), it’s also possible to initiate in-app setup on a Cam and then abort setup when it prompts to assign a Cam name (just swipe the app closed). The Cam then appears in the app with whatever name was previously assigned to it and has its settings intact.

The app stores those credentials for you so that you don’t have to re-enter them each time you want to attach a new device to your Wi-Fi (like when adding another Cam to your system). If you blow away the app data (which is possible on Android, not sure about iOS/iPadOS; probably uninstalling/re-installing the iOS/iPadOS app would have the same effect), then the app shouldn’t remember those.

Correct about the app data on iOS. On an iOS Device you would need to delete the app and all its data which is one on the choices when deleting apps. After reinstalling it should not know the wifi password anymore until you set up another Wyze device again.

Thank you for that additional information! :+1:

I haven’t touched an iOS device in a long time. On Android, it’s possible to “Clear cache” and/or “Clear storage” as separate options for a given app, and each is useful in different situations. In the case of the Wyze app, the “Clear storage” option blows away the local data, which forces the user to re-authenticate but can be useful for resetting app settings (e.g., if someone wants to make the in-app tutorials available again) short of a complete uninstall/re-install. Some app issues will persist despite that, though, in which case uninstall➜reboot➜re-install➜reboot may be a more useful sequence. It’s just that clearing the app’s data is usually less of a chore.

That doesn’t really have any bearing on @brian.gizmo’s original question (which I think has been answered sufficiently), but I hope that it’s useful information and that the tangent isn’t too much unwanted.

On my first trip

Wyze Team - So I am on my first trip with my GL-inet BE3600. I think i got it online, but i cant get my Wyze cam to work. HELP.. lol

Need to narrow down what isn’t working, can you see the camera in web view?

Public wifi may be blocking stuff, so you may need a VPN (windscribe is a good free one with 10GB per month free if you sign up for their emails - and I only get like 1 spam a year from them). From what I hear you need to do some workarounds to get the free version to work on a GL inet router with wireguard though.

Does your phone work on other stuff via the router?

Also did you set up the cam with the router at home and confirm it worked there? That would eliminate a lot of possible places the issue could lie.