# MicroSD card not found msg started appearing on Cam 3 view playback - have Cam Plus - no need for MicroSD **URL:** \ **Category:** Cameras\ **Tags:** cam-v3\ **Created:** [May 20, 2022, 10:31pm UTC](https://forums.wyze.com/t/microsd-card-not-found-msg-started-appearing-on-cam-3-view-playback-have-cam-plus-no-need-for-microsd/229927 "2022-05-20T22:31:50Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![mediaman](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@mediaman](https://forums.wyze.com/u/mediaman)\ **Post date:** [May 20, 2022, 10:31pm UTC](https://forums.wyze.com/t/microsd-card-not-found-msg-started-appearing-on-cam-3-view-playback-have-cam-plus-no-need-for-microsd/229927/1 "2022-05-20T22:31:50Z")
I have Wyze Doorbell and Cam3 - both have licensed CAM PLUS configurations. All cameras are upgraded to latest firmware. Both were recording video events for 3 months. I added a second chime to the doorbell. Now when I try to view playback on CAM3 I get “MicroSD Card Not Found”. Video doorbell displays “Failed to connect. please check your internet connection Error code 20015”. When I click the refresh on the error screen the doorbell camera connects. 1. never have had a microsd card in CAM 3 and the setting has it disabled - always has. 2. I have deleted all devices from the account, powered off and re-added them. 3. I did not add the second chime but the error persists. 4. now I have added the second chime 5. I have tried deleting all devices and just added the CAM3 - still the “no microSD car found” msg persists when I try to view playback. Never had a microSD card in the CAM3 and camera and doorbell have cam plus licenses. Both worked fine since day one (3 months ago) CAM3 will no longer record events. Both cameras can viewed live. Cam3 is firmware 4.36.9139 Doorbell is firmware 4.25.1.060 ---
**Author:** ![Noopur](https://avatars.discourse-cdn.com/v4/letter/n/58956e/32.png) [@Noopur](https://forums.wyze.com/u/Noopur)\ **Post date:** [May 20, 2022, 11:33pm UTC](https://forums.wyze.com/t/microsd-card-not-found-msg-started-appearing-on-cam-3-view-playback-have-cam-plus-no-need-for-microsd/229927/2 "2022-05-20T23:33:34Z")
@mediaman In v2.31 we updated the messaging on “View Playback” button. The “View Playback” button on Live Stream is primarily for viewing SD card footage. In case you do not have SD card, don’t worry, you can still access all the events in cloud on the “Events” tab (At the bottom of Home page). ---
**Author:** ![jayjbarrow](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/jayjbarrow/32/10085_2.png) [@jayjbarrow](https://forums.wyze.com/u/jayjbarrow)\ **Post date:** [May 21, 2022, 12:54am UTC](https://forums.wyze.com/t/microsd-card-not-found-msg-started-appearing-on-cam-3-view-playback-have-cam-plus-no-need-for-microsd/229927/3 "2022-05-21T00:54:52Z")
I had to get an SD card because Wyze no longer allows me to rewind live events being recorded to see what actually triggered the event in the first place. Now the app freezes frequently and I get the same error, that I don’t have an SD card installed?! Also, now I’m no longer getting Motion notifications for that camera. ---
**Author:** ![ChipRockets](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/chiprockets/32/55512_2.png) [@ChipRockets](https://forums.wyze.com/u/ChipRockets)\ **Post date:** [May 21, 2022, 12:59am UTC](https://forums.wyze.com/t/microsd-card-not-found-msg-started-appearing-on-cam-3-view-playback-have-cam-plus-no-need-for-microsd/229927/4 "2022-05-21T00:59:13Z")
Same - Now I cannot access playback unless I have a MicroSD card. What happened to my recordings? I’ve never had MicroSD cards before. ---
**Author:** ![Noopur](https://avatars.discourse-cdn.com/v4/letter/n/58956e/32.png) [@Noopur](https://forums.wyze.com/u/Noopur)\ **Post date:** [May 21, 2022, 1:04am UTC](https://forums.wyze.com/t/microsd-card-not-found-msg-started-appearing-on-cam-3-view-playback-have-cam-plus-no-need-for-microsd/229927/5 "2022-05-21T01:04:52Z")
@ChipRockets - Are you able to see past events/camera recordings in the “Events” tab on Home page? ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [May 21, 2022, 4:12am UTC](https://forums.wyze.com/t/microsd-card-not-found-msg-started-appearing-on-cam-3-view-playback-have-cam-plus-no-need-for-microsd/229927/6 "2022-05-21T04:12:07Z")
See my post here: > [@Unable to playback recording from sd card](https://forums.wyze.com/t/unable-to-playback-recording-from-sd-card/229965): > > Just checking another user’s problem and got this screen: However, the camera has an sd card: App 2.30.0 (a14) Firmware 4.61.0.3 Log 585101 ---
**Author:** ![ChipRockets](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/chiprockets/32/55512_2.png) [@ChipRockets](https://forums.wyze.com/u/ChipRockets)\ **Post date:** [May 21, 2022, 9:02pm UTC](https://forums.wyze.com/t/microsd-card-not-found-msg-started-appearing-on-cam-3-view-playback-have-cam-plus-no-need-for-microsd/229927/7 "2022-05-21T21:02:03Z")
Thank you. I can see that playback for Cloud stored events was moved out of the individual Camera’s playback into separate events viewing section. That caused an initial panic as I had a backyard theft the one time I could not access the recordings the way I normally do. Take care. ---
**Author:** ![haxnbauer2](https://avatars.discourse-cdn.com/v4/letter/h/6f9a4e/32.png) [@haxnbauer2](https://forums.wyze.com/u/haxnbauer2)\ **Post date:** [June 3, 2022, 8:50pm UTC](https://forums.wyze.com/t/microsd-card-not-found-msg-started-appearing-on-cam-3-view-playback-have-cam-plus-no-need-for-microsd/229927/8 "2022-06-03T20:50:51Z")
Can someone help me out? I have CamPlus. Worked fine for months, Now when I get a motion alert and I go to see playback, I get message “MicroSD Card Not Found.” This camera never had a card since events were being recorded in the cloud. And contrary to a previous comment, When I go to see a video playback in the Events tab, I get the same message. Something is messed up here. ---
**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\ **Post date:** [July 30, 2026, 7:30pm UTC](https://forums.wyze.com/t/microsd-card-not-found-msg-started-appearing-on-cam-3-view-playback-have-cam-plus-no-need-for-microsd/229927/9 "2026-07-30T19:30:17Z")
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