Micro SD card that does not work and the chat help is useless

These Onn brand cards from Walmart could possibly be the problem. Have you tried a different brand SD card like Samsung or Wyze brand? These are the two brands I use in my cameras and I haven’t experienced any problems with them so far.

If the Onn brand cards are bad, you always can return them to Walmart for a refund. :slightly_smiling_face:

It looks like you chose the Android tag when you created this topic not a big deal. You could have selected not-phone-specific.

There are several threads already started with the same issue that you are experiencing like this one below:

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