# Loss of person detection with Cam Plus Lite and V2 Wyze

**URL:** <https://forums.wyze.com/t/loss-of-person-detection-with-cam-plus-lite-and-v2-wyze/249115>\
**Category:** Cameras\
**Tags:** cam-v1-v2\
**Created:** [November 28, 2022, 2:27am UTC](https://forums.wyze.com/t/loss-of-person-detection-with-cam-plus-lite-and-v2-wyze/249115 "2022-11-28T02:27:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ahmad](https://avatars.discourse-cdn.com/v4/letter/a/a4c791/32.png) [@ahmad](https://forums.wyze.com/u/ahmad)\
**Post date:** [November 28, 2022, 2:27am UTC](https://forums.wyze.com/t/loss-of-person-detection-with-cam-plus-lite-and-v2-wyze/249115/1 "2022-11-28T02:27:41Z")

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Some time recently I updated the iOS Wyze app.

Then a short while later I realised I was not getting Person notifications on my iPhone.

I went into the App and I forget exactly what setting I changed but I tried to “toggle” person detection off to trigger it back on, but when I tried to turn it back on the setting had changed and wouldn’t allow me to turn on Person detection (all it does is invite me to join Cam Plus).

I have checked my subscriptions and it still says I am enrolled to Cam Plus Lite (which is currently at $0).

Can anyone help?

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**Author:** ![cgar](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@cgar](https://forums.wyze.com/u/cgar)\
**Post date:** [December 1, 2022, 1:51pm UTC](https://forums.wyze.com/t/loss-of-person-detection-with-cam-plus-lite-and-v2-wyze/249115/2 "2022-12-01T13:51:47Z")

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Same. 5 out of 6 cameras no longer have person detection.

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**Author:** ![wmeacham1](https://avatars.discourse-cdn.com/v4/letter/w/bc79bd/32.png) [@wmeacham1](https://forums.wyze.com/u/wmeacham1)\
**Post date:** [December 1, 2022, 6:00pm UTC](https://forums.wyze.com/t/loss-of-person-detection-with-cam-plus-lite-and-v2-wyze/249115/3 "2022-12-01T18:00:17Z")

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I lost the person detection on several cams after they refused to connect so I had to remove then re-add them. I think it’s designed that way to make people upgrade.

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**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\
**Post date:** [December 1, 2022, 6:43pm UTC](https://forums.wyze.com/t/loss-of-person-detection-with-cam-plus-lite-and-v2-wyze/249115/4 "2022-12-01T18:43:49Z")

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Never attribute to malice that which…

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**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\
**Post date:** [December 1, 2022, 8:29pm UTC](https://forums.wyze.com/t/loss-of-person-detection-with-cam-plus-lite-and-v2-wyze/249115/5 "2022-12-01T20:29:19Z")

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> [@wmeacham1](#):
>
> after they refused to connect so I had to remove then re-add them.

Did you re-assign the cameras to either CamPlus or CamPlus Lite after re-adding them?
