Losing connectivity on cams and bulbs constantly

I think Wyze is an excellent value proposition. But you do need to do some work to get them to be stable in your environment. Things like an stable WiFi connection, 2A instead of 1A power wall warts, and use smart plugs for hard to reach cameras. (So you can power cycle them remotely) If you invest a bit of time in the environment it will pay you back.

Im using the power blocks that came with the cameras. I wonder if i try a better block would that make a difference. I guess i could grab a amazon smart plug to connect the blocks into for testing. I may call Spectrum to see if i can get a new router this evening and give it a try. Wyze did finally reach back our a few mins ago so im hoping we can figure something out. Their initial thought was power failure but thats not the cause due to clocks not resetting which normally happens on my microwave and oven. Their other thought was internet outages but i can look at uptime for other devices and they are showing months at a time. The smart plugs are good ideas and i may look into better wall warts than what came with the wyze. i cant imagine each would be bad as one of the camers is the black camera i got on black friday so its pretty new.

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If it were me looking into these issues, my first suspicions would be on the router. Look into “airtime fairness” and also how many devices your router is capable of connecting to at one time.

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i have an Arris modem so i am looking for those settings now.
I have a spectrum tech coming out tomorrow. Hoping they will replace it to see if that makes a difference

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I did make some of the settings suggested in other threads on here such as changed it from 20/40mhz to 20hz. My connections to everything else started to suffer then. I didnt see a setting in my router you menionted above but i do have a Spetrum tech coming out this evening. I do have an extra amazon smart plug, which i will plug one of my cameras in so i can at least reboot one of these from afar. Thanks for the advice. I havent heard back from Wyze again but i will follow up with them after the tech comes. Hopefully they will swap the router out.

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You may be suffering from what I describe here.

i looked for the Airtime Fairness setting but was unable to find it. I’ll report back after a tech comes out.

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I think I’ve run into this situation myself recently … How many devices do you have on your wifi network?

I’ve got Fios internet (1Gig up and down) and a very fast Netgear XR500 router. I have a ton of different SmartHome tech running (lights, switches, sensors, cameras, …) When you have good gear and fantastic internet you don’t stop to think that there is definitely a finite number of wifi devices your router can handle from a pure frequency/radio perspective.

With the re-branding of Wifi 6 do I noticed that vendors are now starting to include SQ FT coverage, and number of WIFI devices supported in the router specs. And I was very surprised how low the WIFI devices number is even with new AC routers.

I was running over 80 devices in the house connecting and I often noticed my Wyzecams were getting knocked offline. I changed my networking strategy to hard wire anything with an RJ45 jack, and to split my frequencies: 2.4 for IOT and HomeAutomation, 5ghz for Computers and Phones. This has definitely stabilized my WIFI devices.

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Great thoughts. Let me see if i can get the count right.
2 Wyze cams and 3 Wyze bulbs.
2 Smart Plugs
1 Cell phone but its on 2.4 due to Wyze being connected to 2.4 to control it.
1 Smart TV on 5g
1Laptop on 5G (rarely used Maybe once a week and always turned off when not being used.
2 Amazon Alexa Device
1 Firestick
1 MyQ wifi garage door sensor

So 12 devices that would be used on a regular

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Spectrum just replaced my ARRIS modem with their new 2 piece unit of a separate modem and router. Hopefully this resolves my issue. I have the default router settings currently so i will see how that plays out.

Please keep us posted! Sounds hopeful however!

I sure will, i will know something within a week or so. Thanks for all the help guys, fingers crossed.

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Your cell phone only needs to be on the same band as the cameras when you are setting the cameras up. After that, you can switch your phone to the faster band.

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Great, thanks Wrecks0. I will make that change at home. Appreciate that

Rather than unplugging all your cameras, try ‘resetting’ the bridge the cams are running through. That way no climbing involved.

There is no bridge they are running through. They are all connected to separate power outlets. Each camera would go out as well as each bulb. Hoping this new router and modem does the trick but its odd that it only affected Wyze items

Humm, I believe you have to have a bridge?

I think the bridge is referred to as Wyze Sense. It snaps onto the back of a camera of your choice.

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Oh, you are referring to the sense. I never installed the Wyze Sense due to the constant issues with just the camera and bulbs. Its still sitting in the box unopened and unsure if it will ever get used.

I see what you were thinking now. Good thought

Have you added/ included the bridge into your Wyze network? I wanted to find out if you achieved stabilization. Adding the wyze-sense bridge also gives you a lot more flexibility with programming, grouping, and creating routines & other options. :crossed_fingers: