# Logged out **URL:** \ **Category:** Cameras\ **Tags:** not-platform-specific\ **Created:** [December 27, 2019, 1:29am UTC](https://forums.wyze.com/t/logged-out/79075 "2019-12-27T01:29:23Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![jamen](https://avatars.discourse-cdn.com/v4/letter/j/49beb7/32.png) [@jamen](https://forums.wyze.com/u/jamen)\ **Post date:** [December 27, 2019, 1:29am UTC](https://forums.wyze.com/t/logged-out/79075/1 "2019-12-27T01:29:23Z")
Why did my app log me out?? Tonight at 7:25 pm ---
**Author:** ![katarinaeber](https://avatars.discourse-cdn.com/v4/letter/k/34f0e0/32.png) [@katarinaeber](https://forums.wyze.com/u/katarinaeber)\ **Post date:** [December 27, 2019, 1:32am UTC](https://forums.wyze.com/t/logged-out/79075/2 "2019-12-27T01:32:15Z")
Ours is doing the same and saying that it’s an invalid phone number everytime we try to log back in. ---
**Author:** ![jamen](https://avatars.discourse-cdn.com/v4/letter/j/49beb7/32.png) [@jamen](https://forums.wyze.com/u/jamen)\ **Post date:** [December 27, 2019, 1:33am UTC](https://forums.wyze.com/t/logged-out/79075/3 "2019-12-27T01:33:06Z")
Mine let me log in right away… but now I’m freaked out! ---
**Author:** ![dallionbal](https://avatars.discourse-cdn.com/v4/letter/d/f07891/32.png) [@dallionbal](https://forums.wyze.com/u/dallionbal)\ **Post date:** [December 27, 2019, 1:34am UTC](https://forums.wyze.com/t/logged-out/79075/4 "2019-12-27T01:34:31Z")
Mine did the same thing , and I’m still not able to log in … ---
**Author:** ![letsburninate](https://avatars.discourse-cdn.com/v4/letter/l/ecb155/32.png) [@letsburninate](https://forums.wyze.com/u/letsburninate)\ **Post date:** [December 27, 2019, 1:35am UTC](https://forums.wyze.com/t/logged-out/79075/5 "2019-12-27T01:35:53Z")
My app logged me out and will not log back in. I can log in with the browser. I now get the error message “Please enter a valid number.” Can someone please assist and address what exactly the issue is? ---
**Author:** ![StopICU33](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stopicu33/32/121370_2.png) [@StopICU33](https://forums.wyze.com/u/StopICU33)\ **Post date:** [December 27, 2019, 1:35am UTC](https://forums.wyze.com/t/logged-out/79075/6 "2019-12-27T01:35:59Z")
Wyze is currently working on this issue. See update in this thread below: > [@\[Updated 02-13-20\] Data leak 12-26-2019](https://forums.wyze.com/t/alleged-data-breach-12-26-2019/79046): > > 02-13-20 update Thank you all for your patience. We have been working diligently to make progress on security improvements. At Wyze, we take data protection, and our customers’ trust in us to protect their data, very seriously. We appreciate your efforts to ensure consumer security and we share your commitment to data privacy and security. Please note the status of these action items we have addressed: Action Item Status Update/Note Initial cyber investigation Completed We have comple… ---
**Author:** ![kyeongshik](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/kyeongshik/32/15337_2.png) [@kyeongshik](https://forums.wyze.com/u/kyeongshik)\ **Post date:** [December 27, 2019, 1:36am UTC](https://forums.wyze.com/t/logged-out/79075/7 "2019-12-27T01:36:38Z")
Same here. Get invaidphonenumber when trying to login to the app. ---
**Author:** ![jamen](https://avatars.discourse-cdn.com/v4/letter/j/49beb7/32.png) [@jamen](https://forums.wyze.com/u/jamen)\ **Post date:** [December 27, 2019, 1:38am UTC](https://forums.wyze.com/t/logged-out/79075/8 "2019-12-27T01:38:07Z")
So data breach? Should I change my pw? ---
**Author:** ![StopICU33](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stopicu33/32/121370_2.png) [@StopICU33](https://forums.wyze.com/u/StopICU33)\ **Post date:** [December 27, 2019, 1:42am UTC](https://forums.wyze.com/t/logged-out/79075/9 "2019-12-27T01:42:17Z")
It wouldn’t be a bad idea just for security reasons. Nothing has been confirmed at this point though. Some of the information has been confirmed to be false. Wyze will send out another update as soon as the investigation is complete. > What actions should users take? > For now, we have yet to verify a breach. Users can further secure their accounts by changing their passwords and implementing two-factor authentication in the Wyze app ---
**Author:** ![nerdland](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/nerdland/32/11816_2.png) [@nerdland](https://forums.wyze.com/u/nerdland)\ **Post date:** [December 27, 2019, 1:47am UTC](https://forums.wyze.com/t/logged-out/79075/10 "2019-12-27T01:47:54Z")
Wyze intentionally logged everyone out, as a security precaution, but they haven’t been able to verify an actual data breach yet. They’ll post any future updates [here](https://forums.wyze.com/t/alleged-data-breach-12-26-2019/79046). ---
**Author:** ![DreadPirateRush](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/dreadpiraterush/32/1531_2.png) [@DreadPirateRush](https://forums.wyze.com/u/DreadPirateRush)\ **Post date:** [December 27, 2019, 3:38am UTC](https://forums.wyze.com/t/logged-out/79075/11 "2019-12-27T03:38:06Z")
Hi everyone, I’m closing this thread. Please see the below thread and continue the conversation there. Because everyone’s token was reset, the 2FA servers are being overloaded with people trying to log back in. It’s essentially now a DDOS by the user community. > [@\[Updated 02-13-20\] Data leak 12-26-2019](https://forums.wyze.com/t/alleged-data-breach-12-26-2019/79046): > > 02-13-20 update Thank you all for your patience. We have been working diligently to make progress on security improvements. At Wyze, we take data protection, and our customers’ trust in us to protect their data, very seriously. We appreciate your efforts to ensure consumer security and we share your commitment to data privacy and security. Please note the status of these action items we have addressed: Action Item Status Update/Note Initial cyber investigation Completed We have comple… ---
**Author:** ![DreadPirateRush](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/dreadpiraterush/32/1531_2.png) [@DreadPirateRush](https://forums.wyze.com/u/DreadPirateRush)\ **Post date:** [December 27, 2019, 3:38am UTC](https://forums.wyze.com/t/logged-out/79075/12 "2019-12-27T03:38:11Z")
Closed on December 27, 2019, 3:38am UTC