I am unable to open/close lock on the android app. I have reset and recalibrated multiple times. Apparently the device is not in the cloud. Any work throughs?
1 Like
Welcome to the Wyze community!
Have you tried replacing the batterys in your lock? That may fix your issue!
https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwiHzc%2FTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiZGh0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzU4OTY3MTEtV3l6ZS1Mb2NrLWNvbm5lY3Rpb24tdHJvdWJsZXNob290aW5nBjsHVDoOc2VhcmNoX2lkSSIpNjI5OWU1MWMtYjczNS00OTMyLWE5MzgtNmJkY2RhYTI0MDIxBjsHRjoJcmFua2kH--ca038eac732c097a92f0b5301200d6c865ddb42f