I’ve had a lock bolt V2 installed for about 6 months with zero issues. I changed my wifi and I can’t get it to calibrate. I’ve pulled the batteries, deleted it from the app and added it back along with all other suggestions that Wyze suggests. Any thoughts on what I am missing?
Thanks!
What additional detail can you provide about your experience? Are you seeing some kind of failure message when you attempt Settings ➜ Calibration for Lock Bolt v2? It’s been a while since I’ve set one of these up, and I don’t recall any problems with that process. I also don’t remember if any special app permissions were necessary for that, but I’d maybe consider turning on Bluetooth and Location and making sure the Wyze app has those permissions just in case, even if only temporarily. I’m really kind of guessing about that, though.
What has Wyze Support said when you contacted them?
Thanks for replying.
I get an error message that says “Calibration timed out due to inaction”.
Wyze support said it was a faulty lock and sent a new one. Installed it today and have the same issue.
I can see the lock listed in the device list of my router but the wyze app says it’s offline.
Itried turning off the 5ghz band and that didn’t help.
Wyze app has location and Bluetooth access.
You’re welcome, and thanks for the update. What additional detail can you provide about this? 
I’m currently away from home, but when I get back to my own Lock Bolt v2 I could try going through the calibration procedure again to see what happens. I don’t know if that will yield any useful information since I haven’t been having problems with it, though (aside from the 5-minute unlocked alarm, but that’s more of an annoyance than a problem). I’m wondering if your issue is about a communications problem because of the Wi-Fi changes, so maybe knowing more about what changed will provide some clues.
I changed from an older Orbi mesh to a new Asus mesh system. I have several Wyze cameras that all connected with no issues, numerous other devices (Govee lights, A/V receiver, tablets, streaming devices, and so) that have had zero issues. I made sure the Wyze app was up to date and also not the beta version. The app has location and Bluetooth access. I’m at a loss.
Finally got it. I had to turn off WiFi 7, MLO and 5ghz to get it to connect and calibrate. It seems to be working for a few hours so hopefully it’s good.
I really appreciate all your help and willingness to help.
Kinda disappointed that support had no idea that those settings would cause issues.
I’m glad you found a solution, and I really appreciate your taking the time to share an update! 
When I wasn’t sure what kind of Wi-Fi changes you’d made, I was starting to wonder if your issue was going to be a mixed-mode WPA2/WPA3 thing, as I’ve had issues with some devices where that seemed to be the problem, and the solution for me has been to keep the Wi-Fi operating with WPA2 only for security. That’s occasionally been discussed here in the Forum as a problem/solution with some devices and situations.
As long as the Lock Bolt v2 is behaving now, you should be able to turn your 5 GHz band back on, and maybe the other options you previously turned off, as well. That’s been my experience when dealing with stubborn IoT devices, anyway (not limited to Wyze): Once the initial connection and configuration has completed when the Wi-Fi has been limited to the 2.4 GHz band and the device is connected to the 2.4 GHz Wi-Fi, re-enabling 5 GHz hasn’t caused additional problems. You probably already know that, though.
Again, thank you for sharing what worked in your situation. Hopefully that will be helpful to any other community members who might encounter this problem in the future.