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@wegriffin8642 Welcome to the Wyze community! Click on the link below then tap on support lower right corner.

Submit a Request


Wyze Customer Service

1 (206) 339-9646 .

Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT

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Received Watch 47. Cannot receive email or texts. Please advise.

I would like to cancel my subscription of March 23 2021.

Couple of Questions, what environment are you using it on? Android or iOS. In both cases, you need to make sure you turn on Background refresh and some specific items depending on the environment.

In addition, you can go into the App select the watch go to notifications and turn on what you would like. I don’t use the default text message, I go into Other Applications and select Messages from there.


Here is a great article @towelkingdom provided int he past, it may help you out as well.

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