The latest firmware update for my Wyze Cam v2 totally bricked the device.
I have gone back and manually flashed with the previous firmware and completed setup again. The cam then works briefly then simply disconnects after a few seconds of streaming. Try it again and the same thing happens.
I am in the UK and bought from Amazon.com in December last year. The support window on Amazon closed at the beginning of July. Would I have any warranty options available to me?
@REUK Welcome to the Wyze community!
Unfortunately, you will not have a warranty option outside the United States. Warranty information is posted in the link below.
I know the device is not “officially” sold outside of the U.S. and Canada so wasn’t expecting a right to anything, but it’s really disappointing the device has been bricked by Wyze and there’s no recourse.
I understand your frustration and I wish I had better news for you. So that you will know, I don’t work for Wyze. This is a user to user forum and I’m just a user like yourself.
I would recommend reflashing the FW on the cam again and maybe try a different FW version this time.