# Larger event thumbnails **URL:** \ **Category:** Maybe Later\ **Tags:** app, maybe-later\ **Created:** [January 8, 2019, 10:56pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447 "2019-01-08T22:56:31Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![dickthomas](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dickthomas](https://forums.wyze.com/u/dickthomas)\ **Post date:** [July 4, 2020, 5:50pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/22 "2020-07-04T17:50:56Z")
I don’t use android. I use Apple products so how can I get back to large thumbnails? I have frequently recommended Wyze cameras but I am putting that on hold pending what happens with the events thumbnails. ---
**Author:** ![sodcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/sodcam/32/21421_2.png) [@sodcam](https://forums.wyze.com/u/sodcam)\ **Post date:** [July 4, 2020, 6:09pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/23 "2020-07-04T18:09:09Z")
> [@dickthomas](#): > > I use Apple products so how can I get back to Most methods I have seen require that you have the old .IPA file of the the app already backed up (synched) to your computer using iTunes, or Time Machine, etc This thread discusses the matter - please read all of it before drawing any conclusions > [@Rolling back Wyze app on iOS](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945): > > Does anyone know another method of rolling back an iOS app besides the iTunes or Time Machine method? After the last Wyze app update having to use Zoom to view the event list on an iPad is a PITA. Thanks Possible methods [https://www.imobie.com/support/downgrade-an-app-on-iphone.htm](https://www.imobie.com/support/downgrade-an-app-on-iphone.htm) ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [July 4, 2020, 10:40pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/24 "2020-07-04T22:40:32Z")
> [@dickthomas](#): > > I don’t use android. I use Apple products so how can I get back to large thumbnails? I have frequently recommended Wyze cameras but I am putting that on hold pending what happens with the events thumbnails. Short answer, no, you can’t. Apple does not let you revert. Long answer, wait for Wyze to fix it. Longer answer, see above about backups or find the Apple proponent who was touting the .IPA route (not talking about sodcam) but disappeared when we asked him where all the independent .IPA stores were. ---
**Author:** ![dickthomas](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dickthomas](https://forums.wyze.com/u/dickthomas)\ **Post date:** [July 5, 2020, 2:10am UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/25 "2020-07-05T02:10:16Z")
Sounds like Wyze is going to fix the problem and that will be great. I did think Apple was going to allow a reversion. I like the cameras and when you get this back to the larger event thumbnails I will buy at least 1 more and start promoting them again. ---
**Author:** ![sodcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/sodcam/32/21421_2.png) [@sodcam](https://forums.wyze.com/u/sodcam)\ **Post date:** [July 5, 2020, 2:41am UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/26 "2020-07-05T02:41:40Z")
> [@Customer](#): > > Short answer, no, you can’t. LOL! Yes, this is probably my biggest complaint about iDevices - it is such a battle to hang on to, or revert to old apps or iOS versions that do what the newer ones won’t. 😠 I understand Apple’s philosophy - and its advantages - but unless you’re prepared for it before hand, and do it frequently enough to know the steps, it’s generally not worth the hassle to recover an older app version. ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [July 5, 2020, 2:53am UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/27 "2020-07-05T02:53:15Z")
Just to be clear, I’ve seen no indication Wyze intends to increase the size again. If you’re stuck on iOS you may just be out of luck. I was using the term “fix” loosely. This is their intended size now. ---
**Author:** ![dickthomas](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dickthomas](https://forums.wyze.com/u/dickthomas)\ **Post date:** [July 5, 2020, 12:53pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/28 "2020-07-05T12:53:37Z")
You had a good product but now it a very poor excuse for one. I can no longer recommend it to others. Your company’s decision to down grade your service is poor customer consideration of satisfactory service. ---
**Author:** ![rip999](https://avatars.discourse-cdn.com/v4/letter/r/ed655f/32.png) [@rip999](https://forums.wyze.com/u/rip999)\ **Post date:** [July 8, 2020, 12:28pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/29 "2020-07-08T12:28:20Z")
How may I revert to an older version to my webcam? ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [July 8, 2020, 12:41pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/30 "2020-07-08T12:41:42Z")
If you mean to increase the thumbnails, that’s a feature on the app, not the camera itself. If you are using Android you can easily find old versions of the Wyze app at places like APKMirrror and APKPure and “sideload” them. There are plenty of good guides on the web. (But if you use iPhones you’re hosed.) ---
**Author:** ![rip999](https://avatars.discourse-cdn.com/v4/letter/r/ed655f/32.png) [@rip999](https://forums.wyze.com/u/rip999)\ **Post date:** [July 8, 2020, 2:50pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/31 "2020-07-08T14:50:45Z")
What **feature** in the **app** your talking about would increase the thumbnails. I’m not asking about quantity, it’s the **size**. I have not seen any app feature that will increase the size of the thumbnails listed in the Recent Events. They _used_ to be about 2" x 1" and now are 1" x 1/2". I have an iPad Pro, 10.5" which has the latest iOS. How do I find and install an older Wyze app that will return the Recent Even thumbnail to the larger size? ---
**Author:** ![Hemi](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hemi/32/27978_2.png) [@Hemi](https://forums.wyze.com/u/Hemi)\ **Post date:** [July 8, 2020, 3:24pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/32 "2020-07-08T15:24:36Z")
Wyze improved the app, that’s why the event thumbnails are smaller. /sarcasm off I sometimes use Zoom in iOS, not ideal and a PITA but it can help. ![image](https://us1.discourse-cdn.com/wyze/original/3X/4/3/4313fcdb2dc5bb8d3d887dfc45394d50acabfada.jpeg) ---
**Author:** ![sodcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/sodcam/32/21421_2.png) [@sodcam](https://forums.wyze.com/u/sodcam)\ **Post date:** [July 8, 2020, 3:24pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/33 "2020-07-08T15:24:48Z")
> [@rip999](#): > > I’m not asking about quantity, it’s the **size**. I think you’re both talking about the same thing. Everyone in this thread seems to want the old style larger thumbnails back and, for now, the only way to achieve that is to roll back to an earlier version of the Wyze app. > [@rip999](#): > > iPad Pro, 10.5" which has the latest iOS. How do I find and install an older Wyze app that will return the Recent Even thumbnail to the larger size? As @Customer says above, it’s a real challenge on iDevices unless you’re good about backing up your iPad locally, and still have a backup that has the old version of the Wyze app in it. Then you _should_ be able to delete the new version and restore the old version from your local backup. More info below. > [@Larger event thumbnails](https://forums.wyze.com/t/larger-event-thumbnails/14447/23): > > Most methods I have seen require that you have the old .IPA file of the the app already backed up (synched) to your computer using iTunes, or Time Machine, etc This thread discusses the matter - please read all of it before drawing any conclusions Possible methods [https://www.imobie.com/support/downgrade-an-app-on-iphone.htm](https://www.imobie.com/support/downgrade-an-app-on-iphone.htm) ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [July 8, 2020, 3:29pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/34 "2020-07-08T15:29:11Z")
What he said. 🙂 ---
**Author:** ![dickthomas](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dickthomas](https://forums.wyze.com/u/dickthomas)\ **Post date:** [July 8, 2020, 5:19pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/35 "2020-07-08T17:19:44Z")
How about if Wyze would just make the old app available so we could download it. ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [July 8, 2020, 6:35pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/36 "2020-07-08T18:35:24Z")
They could, but APKMirror and APKPure and others already do. Android users can download pretty safely from there (and either way you’d have to allow the same sideloading). And as noted there’s little hope for Apple users without backups. ---
**Author:** ![dickthomas](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dickthomas](https://forums.wyze.com/u/dickthomas)\ **Post date:** [July 8, 2020, 8:35pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/37 "2020-07-08T20:35:37Z")
So you’re telling us that Apple users just aren’t important enough for you to fix a problem you created? ---
**Author:** ![sodcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/sodcam/32/21421_2.png) [@sodcam](https://forums.wyze.com/u/sodcam)\ **Post date:** [July 8, 2020, 8:59pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/38 "2020-07-08T20:59:17Z")
> [@dickthomas](#): > > telling us that Apple users just aren’t important enough for you to fix a problem you created? He’s not saying that at all. First off,@Customer is not a Wyze employee any more that you or I are. Most everyone here is just a regular customer, all trying to help each other out by sharing experiences and know how. The only official Wyze people will have handles that look like this @Wyze(name) Secondly, like many of us, I believe @Customer uses both iOS and Android devices and none of us are especially happy about this situation. Both operating systems have unique strengths and weaknesses, and the inability to easily roll back app versions is one of Apple’s. If you live near an open Apple store, they may have a better answer for you. Or an Apple support group. And if you discover an _ **easy** _ way to do this without having prior backups or jailbreaking, please let all of us here know! 🙂 Thirdly, unfortunately many new app versions (from many companies) bring new bugs and design choices that irritate a number of people. And generally this is tougher on iDevice users since there’s no quick fix while waiting for the next update to hopefully resolve things. About all I can recommend is to always back up your current iDevice apps before updating them. You can also vote at the top of this topic to encourage Wyze to change their design decision. And hopefully @UserCustomerGwen will drop in on this thread and let the Wyze developers know that the issue is starting to simmer… > [@Can't send 12 second video](https://forums.wyze.com/t/cant-send-12-second-video/28927/18): > > Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, please file a [Support Request](https://support.wyzecam.com/hc/en-us/requests/new). You can also submit a request from within the Wyze app by going to Account \> Help & Feedback \> Submit a Log. This method will allow you to send an app log for diagnosis as well as report your issue. ( _Note that if you are using a beta version of the app, the log will be sent to the dev team rather than Wyze Support_ and will not generate a support request.) ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [July 8, 2020, 10:51pm UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/39 "2020-07-08T22:51:05Z")
This @sodcam guy should run for office, he’s so diplomatic. ---
**Author:** ![UserCustomerGwen](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/usercustomergwen/32/75644_2.png) [@UserCustomerGwen](https://forums.wyze.com/u/UserCustomerGwen)\ **Post date:** [July 9, 2020, 12:42am UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/40 "2020-07-09T00:42:08Z")
I’d vote for sodcam. I spoke with the team about this (thanks for the tag!) and it’s going to be discussed tonight. No promises but I shared this link with the team so they could see your feedback directly. 🙂 ---
**Author:** ![milehiguy](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/milehiguy/32/1587_2.png) [@milehiguy](https://forums.wyze.com/u/milehiguy)\ **Post date:** [July 9, 2020, 1:48am UTC](https://forums.wyze.com/t/larger-event-thumbnails/14447/41 "2020-07-09T01:48:08Z")
@UserCustomerGwen Thanks Gwen. fwiw, here’s what they look like on my iPad (I left the att. screenshot rotated 90° to show the devs what the screen(s) look like while in landscape) ![image](https://us1.discourse-cdn.com/wyze/original/3X/7/e/7e0130a5aecb3a0d8b815eb642e7ecb8e362606e.jpeg) [Previous page](https://forums.wyze.com/t/larger-event-thumbnails/14447.md?page=1) [Next page](https://forums.wyze.com/t/larger-event-thumbnails/14447.md?page=3)