# Keep getting "Connection failed" fpr my Pan scan V3 camera

**URL:** <https://forums.wyze.com/t/keep-getting-connection-failed-fpr-my-pan-scan-v3-camera/308344>\
**Category:** Cameras\
**Tags:** cam-v3, android, cam-outdoor-v1\
**Created:** [August 24, 2024, 3:52pm UTC](https://forums.wyze.com/t/keep-getting-connection-failed-fpr-my-pan-scan-v3-camera/308344 "2024-08-24T15:52:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![hjohns](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@hjohns](https://forums.wyze.com/u/hjohns)\
**Post date:** [August 24, 2024, 3:52pm UTC](https://forums.wyze.com/t/keep-getting-connection-failed-fpr-my-pan-scan-v3-camera/308344/1 "2024-08-24T15:52:55Z")

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My Wyze cam pan v3 keeps trying to connect then turns around and faces the wall. I have tried closing my wyze app and rebooting the camera but nothing works. Even rebooted my router. wifi signal at camera is very strong.

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**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [August 24, 2024, 5:50pm UTC](https://forums.wyze.com/t/keep-getting-connection-failed-fpr-my-pan-scan-v3-camera/308344/2 "2024-08-24T17:50:58Z")

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Welcome to the Forum, @hjohns! 👋

I’m trying to understand your problem, and providing some more details might help others to help you:

- Is this a new camera?
- Are you describing connection issues during setup, or have you already connected the Cam Pan v3 to your Wi-Fi at some point and now you’re having problems maintaining the Wi-Fi connection?
- What steps have you taken from [the Cam Pan v3 Troubleshooting section in the Wyze Help Center](https://support.wyze.com/hc/en-us/sections/11759015478939-Wyze-Cam-Pan-v3-Troubleshooting)?

Even if the signal at the camera’s location is strong (i.e., when you’re using something like your phone to gauge signal strength), some Forum users report that Cam Pan v3’s antenna and ability to maintain a signal seems weaker than, say, a regular Cam v3, so if it’s possible to move the Cam Pan v3 closer to your wireless access point while trying to do some troubleshooting, that might make your life a little easier (or it might not, if you’ve already got the camera permanently mounted somewhere).

When I read that the camera…

> [@hjohns](#):
>
> turns around and faces the wall

…then I think about this article:

> **[My Wyze Cam Pan v3 is rotating by itself.](https://support.wyze.com/hc/en-us/articles/11852690685467-My-Wyze-Cam-Pan-v3-is-rotating-by-itself)**
>
> Problem
> My Wyze Cam Pan v3 is rotating by itself - I'm not doing anything or changing any settings.
> Troubleshooting
> 
> 
> Confirm your Wyze app is up to date.
> 
> 
> In your Wyze app, go to the Account tab ...

That might be helpful once you get the camera connected, but first I’d want to ensure that the Cam Pan v3 gets online for you in the first place and then has current firmware.

Also, I noticed that you tagged your topic with #cam-outdoor and #cam-v3, but your post mentions #cam-pan-v3, so I want to make sure we’re on the same page and discussing the correct product. The tagging system here can be frustrating, but I think that accurate tagging can help you get the right 👀 on your issue. If you can’t adjust your own tags, then we can ask a Moderator to help so that your topic has a better chance of getting the visibility you want.

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [November 22, 2024, 5:51pm UTC](https://forums.wyze.com/t/keep-getting-connection-failed-fpr-my-pan-scan-v3-camera/308344/3 "2024-11-22T17:51:42Z")

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