# Issues with downloading time lapse **URL:** \ **Category:** Cameras\ **Tags:** cam-v3, iphone-ipad\ **Created:** [March 23, 2024, 5:46pm UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025 "2024-03-23T17:46:32Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![qknbwh7j52](https://avatars.discourse-cdn.com/v4/letter/q/ecc23a/32.png) [@qknbwh7j52](https://forums.wyze.com/u/qknbwh7j52)\ **Post date:** [March 23, 2024, 5:46pm UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025/1 "2024-03-23T17:46:32Z")
I have multiple apple products, 2 iPads and 2 iPhones. They are all updated and the camera is up to date as well. I record time lapse almost every night on my tank to see what’s going on since my critters are nocturnal. When I download the file, it’s blank. It says the time of the video is 00:00:00 time. The thumbnail looks like the download button with the arrow. But instead of the arrow its the play button with a lighter imagine of the “living room” photo that’s the same in the download photo. I’ve reset the camera, I’m at a loss. It used to work and now it doesn’t. Ive reached out to Wyze and they are as usual as a bull with teats, Can someone please they and help me before I trash this camera and buy something that actually works? Thanks! Jess ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [March 23, 2024, 6:46pm UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025/2 "2024-03-23T18:46:45Z")
What kind off SD card are you using? Does it work recording motion events or continuous? I use continuous recording to view what the 🦝 (s) possums and cats are up to every night. Never tried time Lapse. ---
**Author:** ![Bam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/bam/32/12148_2.png) [@Bam](https://forums.wyze.com/u/Bam)\ **Post date:** [March 24, 2024, 1:33am UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025/3 "2024-03-24T01:33:40Z")
im the SD card nerd around these parts, just as antonious asked I would ask what card you are using first off. secondly, what camera (s) are you doing your 'lapse on? and what app version are you using? ---
**Author:** ![qknbwh7j52](https://avatars.discourse-cdn.com/v4/letter/q/ecc23a/32.png) [@qknbwh7j52](https://forums.wyze.com/u/qknbwh7j52)\ **Post date:** [March 28, 2024, 12:42am UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025/4 "2024-03-28T00:42:06Z")
I use the Time-lapse feature through Wyze and not my SD card. I can’t even view the images or videos on my SD card either. The SD is The Amazon Basics MicroSDXC. The app is up to date too. The camera I have is a V3 ---
**Author:** ![qknbwh7j52](https://avatars.discourse-cdn.com/v4/letter/q/ecc23a/32.png) [@qknbwh7j52](https://forums.wyze.com/u/qknbwh7j52)\ **Post date:** [March 28, 2024, 12:44am UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025/5 "2024-03-28T00:44:34Z")
Amazon Basics MicroSDXC Is my SD card. It can record either or. ---
**Author:** ![qknbwh7j52](https://avatars.discourse-cdn.com/v4/letter/q/ecc23a/32.png) [@qknbwh7j52](https://forums.wyze.com/u/qknbwh7j52)\ **Post date:** [March 28, 2024, 10:57am UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025/6 "2024-03-28T10:57:42Z")
I have the V3 camera and use the time lapse feature in app and not on the memory card. My memory card does do continuous, but I don’t have it set up to do so. ---
**Author:** ![qknbwh7j52](https://avatars.discourse-cdn.com/v4/letter/q/ecc23a/32.png) [@qknbwh7j52](https://forums.wyze.com/u/qknbwh7j52)\ **Post date:** [March 28, 2024, 11:03am UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025/7 "2024-03-28T11:03:59Z")
Can you please help nerd me out by telling me what I’m doing wrong with my memory card. As I can’t view any of the files on my computer. When I formatted it, I formatted the SD card via iPad ---
**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\ **Post date:** [March 28, 2024, 11:13am UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025/8 "2024-03-28T11:13:53Z")
Have you tried a different memory card in the camera? Maybe the memory card you are using went bad. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [March 28, 2024, 4:42pm UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025/9 "2024-03-28T16:42:28Z")
These are the directions for Time Lapse. They are for the WCO but I am sure they are the same for the V3. Just substitute the Name WYZE Cam Outdoor with V3\> ![Screenshot (531)](https://us1.discourse-cdn.com/wyze/original/3X/b/2/b2bdaed4f3ffa5f9f4b990bb3ba08971c81b136c.png) ![Screenshot (532)](https://us1.discourse-cdn.com/wyze/original/3X/b/2/b239d416e415325757945b74f80d1521929772c0.png) > **[I can't download or view Time Lapse videos on my Wyze Cam v3.](https://support.wyze.com/hc/en-us/articles/360054416891-I-can-t-download-or-view-Time-Lapse-videos-on-my-Wyze-Cam-v3)** > > To view a Time Lapse video on Wyze Cam v3, you must first download the video to your phone or tablet. Because of the large file size, your phone or tablet must be on the same Wi-Fi network as your ... ---
**Author:** ![Bam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/bam/32/12148_2.png) [@Bam](https://forums.wyze.com/u/Bam)\ **Post date:** [March 31, 2024, 1:11am UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025/10 "2024-03-31T01:11:13Z")
so in looking closer at your posts ( im catching up) im thinking its an issue with the card or the commention. one thing i have Had to do in the past when I’ve had issues with the time lapse is before and I mean literally right before I want to download, I go into the A and I restart that specific camera from the A period i’m not sure why but on occasion that has made the difference. Once it restarts I’m able to go in and download the lapse without issue. I haven’t had to do that in quite some time now, and I do mean years there but maybe that will help you out. Give it a shot if nothing else it’s easy and then let us know what you come up with. If you’re still having issues we’ll test other things ---
**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\ **Post date:** [June 29, 2024, 1:11am UTC](https://forums.wyze.com/t/issues-with-downloading-time-lapse/294025/11 "2024-06-29T01:11:26Z")
Closed on June 29, 2024, 1:11am UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.