# Is it my network or the cameras?

**URL:** <https://forums.wyze.com/t/is-it-my-network-or-the-cameras/290558>\
**Category:** Cameras\
**Tags:** cam-pan-v1, troubleshooting, cam-v3, android\
**Created:** [February 17, 2024, 2:00am UTC](https://forums.wyze.com/t/is-it-my-network-or-the-cameras/290558 "2024-02-17T02:00:31Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [February 17, 2024, 2:10am UTC](https://forums.wyze.com/t/is-it-my-network-or-the-cameras/290558/2 "2024-02-17T02:10:49Z")

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> [@dcason](#):
>
> Are they “doing something” to my cameras and access since I’m not paying for CamPlus and never will? Do they prioritize feeds based on does the user pay for CamPlus?

We are not doing this, although we did have an outage today that could have caused some issues.

> [@Service Advisory 02/16/2024](https://forums.wyze.com/t/service-advisory-02-16-2024/289732):
>
> 2/16/2024 11:28 AM PT - Our metrics are showing continued improvement for device connection recovery. If your device is still experiencing the issue, please try rebooting or power-cycling your device. We are temporarily disabling the Event tab in the Wyze app to investigate a possible security issue and will have it back up soon. We apologize for any inconvenience and appreciate your continued patience. 10:46 AM PT - Our metrics are showing continued improvement and we will continue to monitor …

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