iPhone won’t scan the code

My Wyze cam pan won’t connect to my iPhone 11. Brand new cam out of the box and my camera isn’t registering … I’ve tried many angles and reset all devices including WiFi

Sounds like the “scanning” is the issue here, so this would not help with that, but regardless, have you made sure you’re phone is connected to your 2.4 GHz network (most default to 5 GHz these days if available)?

Welcome to the community, @kel.crandall88. I’m sorry to hear you’re having difficulties. Here are the Wyze support pages for the cameras. Let us know if you have specific questions on the setup process.

Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, please file a Support Request. You can also submit a request from within the Wyze app by going to Account > Help & Feedback > Report an Issue. The latter method will allow you to include an app log for diagnosis.

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