# Introducing Wyze Cam Floodlight! - 11/9/21 **URL:** \ **Category:** Wyze News\ **Tags:** new-product\ **Created:** [November 9, 2021, 4:26pm UTC](https://forums.wyze.com/t/introducing-wyze-cam-floodlight-11-9-21/201833 "2021-11-09T16:26:30Z")\ **Posts on this page:** 1\ **Showing post:** 126
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [November 11, 2021, 4:34am UTC](https://forums.wyze.com/t/introducing-wyze-cam-floodlight-11-9-21/201833/126 "2021-11-11T04:34:48Z")
> [@Phubu](#): > > i press the button to begin the process and not a word or anything. As if it has no power Didn’t we recommend you call Support? Sounds like you cam isn’t powered. You may need to return it to HD. > [@V3 cam appears dead on new Wyze Floodlight](https://forums.wyze.com/t/v3-cam-appears-dead-on-new-wyze-floodlight/201918/11): > > You may have 2 issues: I don’t have the Beta app installed on my Android tablet, but the 2.25 Production version I use there has the Floodlight in the add menu. However, if you haven’t successfully added the camera using the standard V3 install (no voice prompt with setup button, no status lights), then maybe the camera is even powered, as you said. In that case you may want to call Support to see if they have any ideas, but you may end up returning it to HD. Customer Support There ar… --- _[View the full topic](https://forums.wyze.com/t/introducing-wyze-cam-floodlight-11-9-21/201833)._