# Installing 2 Wyze Switches in a 2 gang light switch box **URL:** \ **Category:** Power & Lighting\ **Tags:** switch, tips-and-tricks, new-product, support\ **Created:** [February 18, 2022, 6:06pm UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089 "2022-02-18T18:06:46Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![caseymyhro](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/caseymyhro/32/52982_2.png) [@caseymyhro](https://forums.wyze.com/u/caseymyhro)\ **Post date:** [February 18, 2022, 6:06pm UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/1 "2022-02-18T18:06:46Z")
I’m not sure if I installed the 2 Wyze switches correctly. One of the Wyze switches work but the other one doesn’t. I connected the two neutral wires to the bundle of neutral wires, connected them to the switches and installed the load and line wires exactly how they were installed to the old switches. For some reason, only the switch on the right works. The switch on the left doesn’t even have the white status light blinking. Each switch only controls one light, so they are both single pole. If anyone can help explain what the issue is, I’d greatly appreciate it. Thank you. ![20220218_100805](https://us1.discourse-cdn.com/wyze/original/3X/0/f/0f0ac94fdde39cf88df549e62720a7f4c62ce40c.jpeg) ![20220218_100815](https://us1.discourse-cdn.com/wyze/original/3X/0/a/0a5175ee241f9ebd52e82de52735968318d5a084.jpeg) ![20220218_100826](https://us1.discourse-cdn.com/wyze/original/3X/3/c/3ce1fe031e786ee9d694b7293f09a0b2178074a6.jpeg) ![20220218_100845](https://us1.discourse-cdn.com/wyze/original/3X/a/9/a948a17f1e65965eccced97f95291960e1983be3.jpeg) ![20220218_100858](https://us1.discourse-cdn.com/wyze/original/3X/3/0/30569b43f4c7d10269a4d8fe537b0fccb275c0a2.jpeg) ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [February 18, 2022, 7:02pm UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/2 "2022-02-18T19:02:39Z")
Two thoughts… One: you aren’t getting a good connection on the neutral for the non-working switch. Two: are you sure you didn’t reverse line/load on the non-working switch? ---
**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\ **Post date:** [February 18, 2022, 7:02pm UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/3 "2022-02-18T19:02:43Z")
Make sure your Load and Line are hooked up to the correct spots on the switches. Do you know which is which? ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [February 18, 2022, 7:03pm UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/4 "2022-02-18T19:03:03Z")
Like minds… ---
**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\ **Post date:** [February 18, 2022, 7:03pm UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/5 "2022-02-18T19:03:18Z")
True. 🙂 ---
**Author:** ![K6CCC](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/k6ccc/32/1591_2.png) [@K6CCC](https://forums.wyze.com/u/K6CCC)\ **Post date:** [February 18, 2022, 7:18pm UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/6 "2022-02-18T19:18:51Z")
Remember that with the old switch, it did not matter which hot wire (line vs load) was hooked up to which switch terminal. With a smart switch, that is important. Most likely the line and load are reversed on the non-working switch. The lack of status light is the dead give away. ---
**Author:** ![dochawk](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/dochawk/32/52342_2.png) [@dochawk](https://forums.wyze.com/u/dochawk)\ **Post date:** [February 19, 2022, 1:53am UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/7 "2022-02-19T01:53:52Z")
something like this: > **[Non-Contact Voltage Tester](https://www.harborfreight.com/non-contact-voltage-tester-63919.html)** > > Amazing deals on this Non-Contact Voltage Tester at Harbor Freight. Quality tools & low prices. will let you test which wire is actually hot. It is _supposed_ to be the black one, but . . . It’s one of those tools that isn’t worth paying extra for the quality brand, as these seem to collapse and the case breaks whenever you look at them crosseyed. You also might use something like > **[Kobalt 110V To 125-Volt Analog Receptacle Specialty Meter Lowes.com](https://www.lowes.com/pd/Kobalt-Receptacle-Tester-w-GFCI/5001424385)** > > Shop Kobalt 110V To 125-Volt Analog Receptacle Specialty Meterundefined at Lowe's.com. Receptacle tester detects standard and GFCI receptacles to ensure proper wiring. to test sockets on the same circuit to make sure they’re wired correctly (these seem to be worth paying a modest premium for a good brand). ---
**Author:** ![caseymyhro](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/caseymyhro/32/52982_2.png) [@caseymyhro](https://forums.wyze.com/u/caseymyhro)\ **Post date:** [February 20, 2022, 9:28am UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/9 "2022-02-20T09:28:19Z")
The load and line wires were reversed on the old switch (the load wire was on the bottom and the line wire was on the top), but the old switch worked just fine. On all of my other light switches, the load wire is on the top. This caused me to get the line and load wired mixed up 😑 Thank you for your responses. ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [February 20, 2022, 5:53pm UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/10 "2022-02-20T17:53:35Z")
> [@caseymyhro](#): > > The load and line wires were reversed on the old switch (the load wire was on the bottom and the line wire was on the top), but the old switch worked just fine. On the old switches it didn’t matter where you connected load and line. They are just mechanical switches that “break” the circuit. ---
**Author:** ![caseymyhro](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/caseymyhro/32/52982_2.png) [@caseymyhro](https://forums.wyze.com/u/caseymyhro)\ **Post date:** [February 20, 2022, 8:49pm UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/11 "2022-02-20T20:49:07Z")
I wasn’t aware of this, until you and @K6CCC brought it up. Thank you for that information. I thought the load wire was always on top. I’ve learned a lot about electrical work, ever since replacing over 20 light switches, and counting 👍 ---
**Author:** ![user\_tx](https://avatars.discourse-cdn.com/v4/letter/u/e95f7d/32.png) [@user\_tx](https://forums.wyze.com/u/user_tx)\ **Post date:** [February 25, 2022, 5:32am UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/12 "2022-02-25T05:32:10Z")
Hire an electrician to come fix it. Best pay for it to be done right instead of having a fire. ---
**Author:** ![caseymyhro](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/caseymyhro/32/52982_2.png) [@caseymyhro](https://forums.wyze.com/u/caseymyhro)\ **Post date:** [February 27, 2022, 4:40pm UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/13 "2022-02-27T16:40:50Z")
It’s just a light switch. An electrician isnt necessary. I just mixed up the load and line wires. It was my first time rewiring a 2 gang switch box so I was a little confused at first. ---
**Author:** ![sakorap](https://avatars.discourse-cdn.com/v4/letter/s/3da27b/32.png) [@sakorap](https://forums.wyze.com/u/sakorap)\ **Post date:** [November 1, 2022, 11:12am UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/14 "2022-11-01T11:12:39Z")
We’re you able to make it work? I am having this same issue. ---
**Author:** ![rodaimi](https://avatars.discourse-cdn.com/v4/letter/r/a88e4f/32.png) [@rodaimi](https://forums.wyze.com/u/rodaimi)\ **Post date:** [November 2, 2022, 4:54pm UTC](https://forums.wyze.com/t/installing-2-wyze-switches-in-a-2-gang-light-switch-box/218089/15 "2022-11-02T16:54:56Z")
He mixed up the line and load. Get a non contact voltage tester and verify your wiring.