# Important Wyze app Information - 4/26/24

**URL:** <https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488>\
**Category:** Wyze News\
**Tags:** important\
**Created:** [April 26, 2024, 10:55pm UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488 "2024-04-26T22:55:59Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [April 26, 2024, 10:55pm UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/1 "2024-04-26T22:55:59Z")

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Hey everyone,

We have some important changes coming to the Wyze app! Beginning May 16th, 2024, the login function on older versions of the Wyze app will no longer be supported.

Why are we making these changes?

Your security is our top priority. Our new login method introduces enhanced security features and provides a safer, more secure environment for all our users. By making this change, we aim to better protect your data from evolving threats and ensure your experience with the Wyze app remains safe and enjoyable.

What will be affected?

- Wyze app 2.44 and below
- Wyze Car app (Android 3.0.14 & iOS 3.0.7.5)
- Some third-party integrations (excluding Google, Alexa, and IFTTT)

What do you need to do?

- Update your apps. Please check your app version and update to the latest version by visiting the App Store (iOS) or Google Play Store (Android). Updating your app will ensure continued access to your account and all its features. You can find updating instructions below:

- For the Wyze app, click [here.](https://support.wyze.com/hc/en-us/articles/360033993432-How-to-update-your-Wyze-app)

- For the Wyze Car app, click[here.](https://support.wyze.com/hc/en-us/articles/4402604082971-Get-the-Wyze-Car-App-for-iOS-and-Android)

- Refresh your integrations. Once you’ve updated your apps, any linked 3rd party integrations will need refreshed. For users of Home Bridge, Home Assistant, or other integrations (excluding Google, Alexa, and IFTTT), you can generate an API key using the steps [here.](https://support.wyze.com/hc/en-us/articles/16129834216731-Creating-an-API-Key)

Thanks for being a part of Wyze!

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<div class="post-metadata">

**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [April 26, 2024, 10:56pm UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/2 "2024-04-26T22:56:10Z")

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [April 26, 2024, 11:14pm UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/3 "2024-04-26T23:14:58Z")

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I started panicking when I saw this:

> [@WyzeJasonJ](#):
>
> What will be affected?  
> …
> 
> - Some third-party integrations (excluding Google, Alexa, and IFTTT)

Then got a wave of relief when I saw this:

> [@WyzeJasonJ](#):
>
> - For users of Home Bridge, Home Assistant, or other integrations (excluding Google, Alexa, and IFTTT), you can generate an API key using the steps [here](http://here/).

Alright, no worries for me then. 😂

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<div class="post-metadata">

**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [April 26, 2024, 11:18pm UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/4 "2024-04-26T23:18:04Z")

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@WyzeJasonJ, all the “here” links are broken. They just point to 👉 “here”. You can see that in the browser’s status bar if you hover your mouse over each of the “here” words.

I think you’re looking for these:

> **[How to update your Wyze app.](https://support.wyze.com/hc/en-us/articles/360033993432-How-to-update-your-Wyze-app)**
>
> Keep your Wyze app up to date to make sure you have the latest features from Wyze!
> To update the Wyze app:
> Android
> 
> Navigate to the Google Play Store.
> 
> Search for the Wyze app.
> 
> Tap Update.
> 
> 
> 
> iOS
> ...

> **[Get the Wyze Car App for iOS and Android](https://support.wyze.com/hc/en-us/articles/4402604082971-Get-the-Wyze-Car-App-for-iOS-and-Android)**
>
> Got your hands on a Wyze Car? Lucky you! 
> Before you hit the road, you must download the Wyze Car app to convert your Wyze Cam v2 into a Car Cam. Once updated, you're ready to go!
> Get the Wyze Car ...

> **[Creating an API Key](https://support.wyze.com/hc/en-us/articles/16129834216731-Creating-an-API-Key)**
>
> If you are using Home Bridge or other third-party apps (aside from Google, Alexa, or IFTTT), we have developed a portal for you to generate an API key.
>  
> To create an API key:
> 
> Navigate to this por...

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<div class="post-metadata">

**Author:** ![chelsea.fieler](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@chelsea.fieler](https://forums.wyze.com/u/chelsea.fieler)\
**Post date:** [April 26, 2024, 11:24pm UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/5 "2024-04-26T23:24:15Z")

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So it says the changes take effect 5/16, but as of this post all of a sudden my Wyze Bridge no longer connects. Sure I can generate an API key ([https://support.wyze.com/hc/en-us/articles/16129834216731-Creating-an-API-Key](https://support.wyze.com/hc/en-us/articles/16129834216731-Creating-an-API-Key) for anyone else who needs the link since the “here” link isn’t a link) but now I have to go in and change all my configs. In the meantime my stream is down.

Someone accidentally pushed changes to production, it seems.

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [April 26, 2024, 11:24pm UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/6 "2024-04-26T23:24:32Z")

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Good catch! They should be the following:

[Apple](https://apps.apple.com/us/app/wyze/id1288415553)  
[Google](https://play.google.com/store/apps/details?id=com.hualai&hl=en_US)

[Car App Apple](https://apps.apple.com/us/app/wyze-car/id1558790475)  
[Car App Google](https://play.google.com/store/apps/details?id=com.wyze.car&hl=en_US&gl=US)

[Wyze API Key Instructions](https://support.wyze.com/hc/en-us/articles/16129834216731-Creating-an-API-Key)  
[Wyze API Key Generator](https://developer-api-console.wyze.com/#/apikey/view)

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<div class="post-metadata">

**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [April 26, 2024, 11:25pm UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/7 "2024-04-26T23:25:47Z")

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Thanks. I did something up there. ☝

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<div class="post-metadata">

**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [April 26, 2024, 11:41pm UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/8 "2024-04-26T23:41:48Z")

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Should be fixed, thank you.

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<div class="post-metadata">

**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [April 26, 2024, 11:44pm UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/9 "2024-04-26T23:44:21Z")

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Oh nice!

Also, thanks for the update Jason.

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<div class="post-metadata">

**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [April 27, 2024, 12:23am UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/10 "2024-04-27T00:23:58Z")

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You’re welcome. Thanks for the quick fix! So much easier than those pesky firmware updates! 😉

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<div class="post-metadata">

**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\
**Post date:** [April 27, 2024, 12:46am UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/11 "2024-04-27T00:46:18Z")

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You’re going to have some very unhappy users of older phones if the new app won’t work for them.

Just saying…

🤷‍♂️

Also wondering when we need to generate new API keys? Can we do that now or do we need to wait?

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**Author:** ![Earl.Automation](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/earl.automation/32/11005_2.png) [@Earl.Automation](https://forums.wyze.com/u/Earl.Automation)\
**Post date:** [April 27, 2024, 1:50am UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/12 "2024-04-27T01:50:00Z")

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Security is always going to make older hardware/software obsolete. It’s the nature of the thing. Security is one of the biggest complaints from everyone. This is what folks asked for… close the easily exploitable doors.

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [April 27, 2024, 1:51am UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/13 "2024-04-27T01:51:35Z")

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> [@WildBill](#):
>
> when we need to generate new API keys? Can we do that now or do we need to wait?

You can do that anytime and change them at any time. I have one I use for Home Assistant already. I also copied and saved the Key ID and API key somewhere so I can just copy and paste the same one into anything else I need a key for. But it’s really easy to generate a new one whenever you need it. I’ve probably generated like 4-5 of them already (I had an integration that had some kind of stability issue and at first I thought it was forcing me to re-enter my credentials every time it went offline so I started regenerating codes every time, but I then figured out that wasn’t actually necessary).

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<div class="post-metadata">

**Author:** ![tc10](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tc10/32/73707_2.png) [@tc10](https://forums.wyze.com/u/tc10)\
**Post date:** [April 27, 2024, 3:32am UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/14 "2024-04-27T03:32:23Z")

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so I am using the basic Alexa and Google Home interfaces.

hopefully they will not change??

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<div class="post-metadata">

**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [April 27, 2024, 5:11am UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/15 "2024-04-27T05:11:07Z")

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> [@tc10](#):
>
> hopefully they will not change??

That’s how I interpreted it:

> [@WyzeJasonJ](#):
>
> What will be affected?
> 
> - Some third-party integrations (_ **excluding Google, Alexa** _, and IFTTT) _[emphasis mine]_

Then again, Google appears to reserve the right to break anything at any time (I don’t use Alexa much). 🤷‍♂️

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<div class="post-metadata">

**Author:** ![tc10](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tc10/32/73707_2.png) [@tc10](https://forums.wyze.com/u/tc10)\
**Post date:** [April 27, 2024, 5:14am UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/16 "2024-04-27T05:14:48Z")

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😀 and so it goes!

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<div class="post-metadata">

**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [April 27, 2024, 5:36am UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/17 "2024-04-27T05:36:55Z")

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Yup, just as Kurt Vonnegut said.

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<div class="post-metadata">

**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [April 27, 2024, 6:11am UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/18 "2024-04-27T06:11:11Z")

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I agree with @Crease …both about this update not affecting Google and Alexa, and with Google reserving the right to break anything at any time 😂

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<div class="post-metadata">

**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [April 27, 2024, 6:13am UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/19 "2024-04-27T06:13:07Z")

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Yup, even if it’s their own stuff and not the ability of third parties to integrate _with_ their stuff.

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<div class="post-metadata">

**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [April 27, 2024, 6:14am UTC](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488/20 "2024-04-27T06:14:59Z")

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Yeah, Google can be frustrating. They got roasted about this a lot in an AMA with the Google Home Team that just happened. They even avoided answering some of the highest voted questions, but they said they did record and consider the feedback and didn’t totally ignore it. 🙂

[Next page](https://forums.wyze.com/t/important-wyze-app-information-4-26-24/297488.md?page=2)
