Hello,
First of all, I’d like to say this is an amazing product. I understand that the product is constantly being improved over time. However, I’d like to share my own experience as well as some valuable suggestions. So let’s go:
- I get a lot of "Refresh list failed" on the Devices tab and the no cameras show up on the list as a result. Just the "Add camera" in the center. This happens is the session expired. So I guess the system should be handling sessions better, by properly detecting session expiration on the client app.
- Notifications List is not periodically refreshed. So when you get a new notification and tap on it, it takes you to the app to view the video. Once the video is dismissed I should see the list being refreshed. So perhaps you could run a refresh when a video is dismissed or periodically by calculating deltas at specific moments. close video? check if refresh is needed, switching to Notifications tab? check if refresh is needed. changing to a different date? check if refresh is needed.
- Export/ Share video, doesn't export sound with it.
- The Pan Scan feature under Advanced Settings > Motor Controls
- When you set 3 or 4 waypoints, the rotation method is not optimal. In my opinion it should use a round-robin mechanism. Here's an illustration for 3 waypoints:
current rotation:
1. wp 1: 10s
2. wp2: 10s
3. wp3: 10s
4. wp2: 10s
5. wp1: 10s
6. etc
round-robin:
1. wp 1: 10s
2. wp2: 10s
3. wp3: 10s
5. wp1: 10s
6. etc
Notice that the current rotation mechanism spends 10s more to come back to wp1 than with the round robin. If needed feel free to set a rotation mode:
A: forward and back: wp1 > wp2 > wp3 > wp2 > wp1
B: round robin: wp1 > wp2 > wp3 > wp1 - The “Rotate Speed” is inaccurate or mislabelled. I thought it would cause the motors to turn slower or faster, like a slow motion rotation. but what I’m noticing is that is only delays more or less the response to a tracking a movement. Based on the way it behaves it’s more like a “Rotation Delay”. Once it decides to move, the speed is always the same. Can the hardware motor rotation speed actually be controlled?
- When changing to another waypoint, the motors don’t turn at the same time. it’s always one at a time, so visually you don’t see a linear transition to the next scene. but rather a horizontal transition followed by a vertical transition. This is obviously slower than parallelizing the h/v movement.
- On many occasions, the camera rotates so fast on slow moving objects that it looses track of the moving object entirely. This is a serious flaw, since it stops tracking the action.
- When you set 3 or 4 waypoints, the rotation method is not optimal. In my opinion it should use a round-robin mechanism. Here's an illustration for 3 waypoints:
current rotation:
1. wp 1: 10s
2. wp2: 10s
3. wp3: 10s
4. wp2: 10s
5. wp1: 10s
6. etc
round-robin:
1. wp 1: 10s
2. wp2: 10s
3. wp3: 10s
5. wp1: 10s
6. etc
- The camera rotation sound is audible in recordings. I'll happily share a video.
- Recorded video and sound have sync issues. Sound is delayed by over half a second. Best way to replicate is to hear the rotation motor in recorded video. Check that its off sync with the rotation in the video.
- Alert Schedule: Can you allow for multiple time slots and schedules? As a user I expect the motion alerts to run when I sleep and when I go to work. But not when I wake up and get ready for work, not between the time I come back from work and before I go to sleep, and not over the weekend during day time. This means:
- Weekdays: 2 time segments (away to work + night time),
- Weekends: 1 time segment (night time).