I want to discard my current faulty v3 with my new one v3

Wyze App
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1

I would like to discard my current faulty v3 and replace with a new v3 . I have Cam Plus Annual Plan.
I want to delete the older v3 from my app/Cam Plus Annual plan and replace with new v3 cam. Any thoughts please?

2

If you are trying to get a warranty replacement for the faulty camera, please contact the official Wyze Support. This is a user to user community forum.

https://support.wyze.com/hc/en-us

You can easily move the cam plus license to a new camera. If you click on account in the lower right of the app then click on services, the cam plus tab should list your faulty camera with the license. You can unassign that license then when you install the new cam you can use the same process to add that license to that new camera.

4 Likes
3

Thanks

4

Thanks again all working.