# I cannot recommend Wyze as Smart Notifications and recording not working

**URL:** <https://forums.wyze.com/t/i-cannot-recommend-wyze-as-smart-notifications-and-recording-not-working/347716>\
**Category:** Wyze App\
**Tags:** troubleshooting, app, cam-plus, support, not-platform-specific\
**Created:** [November 10, 2026, 1:52pm UTC](https://forums.wyze.com/t/i-cannot-recommend-wyze-as-smart-notifications-and-recording-not-working/347716 "2026-11-10T13:52:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![khaleel\_ali](https://avatars.discourse-cdn.com/v4/letter/k/4af34b/32.png) [@khaleel\_ali](https://forums.wyze.com/u/khaleel_ali)\
**Post date:** [November 10, 2026, 1:52pm UTC](https://forums.wyze.com/t/i-cannot-recommend-wyze-as-smart-notifications-and-recording-not-working/347716/1 "2026-11-10T13:52:40Z")

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I have Cam Plus Unlimited with 10 cameras, mix of Cam V4 and Pan V3, and about 5 weeks ago, Smart Notifications stopped working or worked only about 10% of the time. I sent a log and also engaged Support. The Engineering team responsible for logs never responded, but have been engaging Support via email.

A number of suggestion were made by Support to resolve the issue, including ensuring all cameras, app and mobile device was up-to-date. I ensure that all notifications were on. Defaulted a camera and changed networks/router, used a mobile phone hotspots, logged on two other Android devices and my laptop. Changed from Smart Notifications to All Notifications, and Support even did a “reset” at their end, but nothing seems to work. The problem persists.

I changed my router to an AX5400 unit and use that only for the cameras. The problem persists. I think that the problem is on the Wyze back end. I am also miffed that after about 4 weeks, no response about the log.

There is more I can say but I think that I have made my point.

If the problem persists, I will definitely end the Cam Unlimited service, and move to someone else for a paid service. In all good conscience, I cannot recommend Wyze for anyone thinking of it.

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**Author:** ![Silly-Suggestions](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Silly-Suggestions](https://forums.wyze.com/u/Silly-Suggestions)\
**Post date:** [November 10, 2026, 4:40pm UTC](https://forums.wyze.com/t/i-cannot-recommend-wyze-as-smart-notifications-and-recording-not-working/347716/2 "2026-11-10T16:40:10Z")

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I’m wondering if RTSP may be an alternative so the cameras stream to another service and that service processes video.

RTSP Wouldn’t fix tracking with cam pan , but seems like detection and notifications could be handled that way.

Recent firmware broke what worked before on mine, but all the false vehicle notifications made me give up on that long ago.