# How to get the mounting plate off the doorbell v2?

**URL:** <https://forums.wyze.com/t/how-to-get-the-mounting-plate-off-the-doorbell-v2/338874>\
**Category:** Cameras\
**Tags:** video-doorbell-v2\
**Created:** [November 18, 2025, 2:43am UTC](https://forums.wyze.com/t/how-to-get-the-mounting-plate-off-the-doorbell-v2/338874 "2025-11-18T02:43:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![gbhil](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/gbhil/32/117787_2.png) [@gbhil](https://forums.wyze.com/u/gbhil)\
**Post date:** [November 18, 2025, 2:43am UTC](https://forums.wyze.com/t/how-to-get-the-mounting-plate-off-the-doorbell-v2/338874/1 "2025-11-18T02:43:52Z")

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I tried it on before mounting it, now I can’t take it off.

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**Author:** ![StopICU33](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stopicu33/32/121370_2.png) [@StopICU33](https://forums.wyze.com/u/StopICU33)\
**Post date:** [November 18, 2025, 3:16am UTC](https://forums.wyze.com/t/how-to-get-the-mounting-plate-off-the-doorbell-v2/338874/2 "2025-11-18T03:16:54Z")

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Welcome to the Forum @gbhil .

At the doorbell, **press hard inwards and slide it upwards**. This will unlock the doorbell from the wall plate or wedge.

This action may be difficult since it’s not installed but I hope this helps.

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**Author:** ![gbhil](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/gbhil/32/117787_2.png) [@gbhil](https://forums.wyze.com/u/gbhil)\
**Post date:** [November 18, 2025, 3:34am UTC](https://forums.wyze.com/t/how-to-get-the-mounting-plate-off-the-doorbell-v2/338874/3 "2025-11-18T03:34:25Z")

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Thanks for your reply. I have tried several times without even a hint of success. With your encouragement I tried again and TA-DA!

Thanks my friend.

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**Author:** ![StopICU33](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stopicu33/32/121370_2.png) [@StopICU33](https://forums.wyze.com/u/StopICU33)\
**Post date:** [November 18, 2025, 3:35am UTC](https://forums.wyze.com/t/how-to-get-the-mounting-plate-off-the-doorbell-v2/338874/4 "2025-11-18T03:35:33Z")

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You’re most welcome. 😊

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [February 16, 2026, 3:35am UTC](https://forums.wyze.com/t/how-to-get-the-mounting-plate-off-the-doorbell-v2/338874/5 "2026-02-16T03:35:52Z")

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Closed on February 16, 2026, 3:35am UTC

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