How to fix the image issue?

Guys, wondering if someone can provide help on how to fix the image issue on cam pan v3 as shown in the pics

Looks like a stuck IR filter. Try repeatedly switching “Night Vision Mode” to Auto/On/Off. Do a restart if that doesn’t work.

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When turn the night mode on, it appears like this now.

The idea is not to change the setting permanently; only to “exercise” the mechanism.

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Also try gently tapping the camera to unstuck the filter.

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If that doesn’t work, try dropping it a short distance 3-6" on to a hard surface while on set to normal (day) mode.

I had a stubborn one that took a bit of force to unstick.

Yeah, once I dropped mine ten feet on the deck while trying to mount it on the soffit. The IR got stuck and took me a few taps to unstuck it.

I initially read that as 3-6′! :astonished_face: (“I know he hates Wyze cameras, but dayyum!” :grin:) It’s late. :yawning_face:

Welcome to the Forum, @harveylochen! :wave:

If it is the IR filter, then you can also try moving a magnet around the camera, like what a Reddit user demonstrated several years ago.

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Squeezing it in a vise as shown in my avatar is another option :zany_face:

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Would have to use a ladder to do that; it’s a floodlight. Might even damage the lamps. :rofl:

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