# How to access individual sockets

**URL:** <https://forums.wyze.com/t/how-to-access-individual-sockets/283445>\
**Category:** Power & Lighting\
**Tags:** plug\
**Created:** [December 9, 2023, 11:40pm UTC](https://forums.wyze.com/t/how-to-access-individual-sockets/283445 "2023-12-09T23:40:47Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Badger51](https://avatars.discourse-cdn.com/v4/letter/b/258eb7/32.png) [@Badger51](https://forums.wyze.com/u/Badger51)\
**Post date:** [December 9, 2023, 11:40pm UTC](https://forums.wyze.com/t/how-to-access-individual-sockets/283445/1 "2023-12-09T23:40:47Z")

</div>

My outdoor Plug is working but I can only access one of two sockets

---

<div class="post-metadata">

**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\
**Post date:** [December 10, 2023, 12:17am UTC](https://forums.wyze.com/t/how-to-access-individual-sockets/283445/2 "2023-12-10T00:17:16Z")

</div>

This is within the Wyze app? What app version are you using? Are the plugs grouped perhaps? Can you post screenshots of what you’re seeing? Thanks in advance!

---

<div class="post-metadata">

**Author:** ![Badger51](https://avatars.discourse-cdn.com/v4/letter/b/258eb7/32.png) [@Badger51](https://forums.wyze.com/u/Badger51)\
**Post date:** [December 10, 2023, 12:38am UTC](https://forums.wyze.com/t/how-to-access-individual-sockets/283445/3 "2023-12-10T00:38:34Z")

</div>

I can see the plug within the app… However, only one of the two sockets is displayed.

Further, the active socket is the one not displayed.

 ![Screenshot_20231209-193656](https://us1.discourse-cdn.com/wyze/original/3X/4/3/43f164698d442f258d7f6ac579dabd22e1bdcdd8.jpeg)

---

<div class="post-metadata">

**Author:** ![SlabSlayer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SlabSlayer](https://forums.wyze.com/u/SlabSlayer)\
**Post date:** [December 10, 2023, 2:59am UTC](https://forums.wyze.com/t/how-to-access-individual-sockets/283445/4 "2023-12-10T02:59:12Z")

</div>

Are both outlets for the Plug shown individually as separate devices within the Home Screen Device List or do you have them Grouped?

---

<div class="post-metadata">

**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\
**Post date:** [December 10, 2023, 6:22am UTC](https://forums.wyze.com/t/how-to-access-individual-sockets/283445/5 "2023-12-10T06:22:18Z")

</div>

The screen you show is the first screen you encounter off the main Device List. The Device List should also list Outdoor Plug 1 of 2.

---

<div class="post-metadata">

**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\
**Post date:** [December 10, 2023, 2:05pm UTC](https://forums.wyze.com/t/how-to-access-individual-sockets/283445/6 "2023-12-10T14:05:05Z")

</div>

Hit the back button on that screen, what do you see? It has been asked already, but do you see the other outlets on your device list as a separate device? Screenshots of your device list?
