I am a new doorbell user although I have a Cam Pan (excellent) and Doorlock (which never unlocks automatically). I am using the Android app. Firmware updated. Camera installed and power cycled and also reset. 188.8.131.52 Plugin 184.108.40.206
Afaics, the doorbell doesn’t do its fundamental job of notifying me when it is actually pressed. It captures plants moving in the wind, but not the bing-bong. I am using the trial ‘Plus’ service, and it offers AI detection which don’t need (see Cam Pan), but actually pressing the button doesn’t notify me. The chime works - but that’s no good to me if I am not there.
I understand that there is an ‘detection timeout’ but that makes no sense if someone walking down the drive trips the timeout so that the bell press is then ignored. And besides which I thought the ‘Plus’ subscription was designed to obviate that issue for $3 a month.
(There is a secondary issue of it never uploading video even though it has a solid Wi-Fi connection, which I mention in case it is relevant.)
I can’t see any settings related to the bell push itself, so I would welcome a little help if someone has got this working. I am hoping there is a combination of setting which will stop it detecting from the camera and enable notification when the button is actually pressed.
And which Android Notification would the bell-push actually be? WyzeMessage, General or Wyze?
FWIW the router is about 15 feet away with only one wall between it and the doorbell. My phone shows a ‘strong’ WiFi signal when placed next to the doorbell camera.