# How clear leak sensor alert? **URL:** \ **Category:** Sensors\ **Tags:** leak-sensor\ **Created:** [September 2, 2025, 10:47pm UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961 "2025-09-02T22:47:37Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![BubbaATL](https://avatars.discourse-cdn.com/v4/letter/b/b19c9b/32.png) [@BubbaATL](https://forums.wyze.com/u/BubbaATL)\ **Post date:** [September 2, 2025, 10:47pm UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/1 "2025-09-02T22:47:37Z")
Leak sensor finally barked after all these years, cleaners mopped that bathroom floor with a little too much enthusiasm. So far so good. But then I couldn’t figure out how to clear the alert. Nothing in the app. Nothing at the device. Quick click of the hub, nada. Even tried deleting the device, nada. Finally held the button down on the hub long enough to reset it, and that turned off the fire alarm level beeping. Whew. Why isn’t there a button in the app’s alert to let you say, “OK thanks, I got it, you can shut up now?” Did I miss it? ---
**Author:** ![fagerlie](https://avatars.discourse-cdn.com/v4/letter/f/eb8c5e/32.png) [@fagerlie](https://forums.wyze.com/u/fagerlie)\ **Post date:** [September 17, 2025, 6:06pm UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/2 "2025-09-17T18:06:08Z")
I totally agree - why doesn’t holding the button on the sensor for a few seconds reset the sensor and end the bleeping alarm? Like you, I had to reset the hub to get it to shut up after finding that even deleting the sensor didn’t stop the racket. It’s a significant design deficiency. ---
**Author:** ![tbagcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tbagcam/32/107526_2.png) [@tbagcam](https://forums.wyze.com/u/tbagcam)\ **Post date:** [October 25, 2025, 11:29pm UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/3 "2025-10-25T23:29:27Z")
I just had a heavy rain, wherein some rain water leaked thru my whirly bird into my attic… into my pre-positioned bucket… which contains a wyze leak detector. I also could not figure out how to turn OFF the alarm from the hub. I think the alarm stopped after I eventually got to the spot in the attic and dried off the sensor. I then made the mistake of testing other leak sensors and went thru it again. In the past, I routinely tested the leak sensors and never recall the hub alarm. It would just send a notification. ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [October 26, 2025, 12:52am UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/4 "2025-10-26T00:52:08Z")
> [@tbagcam](#): > > I also could not figure out how to turn OFF the alarm from the hub. You can’t do anything from the Hub other than Reset. The Hub alarm will sound for 10 minutes unless canceled via app or sensor dried off. Tap “Cancel Hazard Remediation” from the Monitoring tab in the Wyze app and it will silence the hub and cancel remediation. ![1000000305](https://us1.discourse-cdn.com/wyze/original/3X/e/8/e873bda3095f23efbceb5ec8c2c55c51aeb5a26d.jpeg) ---
**Author:** ![tbagcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tbagcam/32/107526_2.png) [@tbagcam](https://forums.wyze.com/u/tbagcam)\ **Post date:** [October 26, 2025, 2:00am UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/5 "2025-10-26T02:00:10Z")
It happened again. The alarm did go OFF after approx 10 mins. I have that leak detector in my hazard remediation list, but do _ **NOT** _ get the _ **same** _ “Leakage Detected” popup. See pic #headscratcher Wyze reports that ALL my software is up-to-date. I presume we (including the others in this thread) found some sorta frustrating bug. ![Screenshot_20251025_205502_Wyze](https://us1.discourse-cdn.com/wyze/original/3X/a/d/ad991c955c43d5b85edb3f0447fea3542aa1ad09.jpeg) ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [October 26, 2025, 2:03am UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/6 "2025-10-26T02:03:55Z")
Which app version are you running and do you have an active HMS subscription? ---
**Author:** ![tbagcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tbagcam/32/107526_2.png) [@tbagcam](https://forums.wyze.com/u/tbagcam)\ **Post date:** [October 26, 2025, 4:27am UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/7 "2025-10-26T04:27:32Z")
---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [October 26, 2025, 11:23am UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/8 "2025-10-26T11:23:00Z")
Your video does not convey app version. ---
**Author:** ![tbagcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tbagcam/32/107526_2.png) [@tbagcam](https://forums.wyze.com/u/tbagcam)\ **Post date:** [October 26, 2025, 3:21pm UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/9 "2025-10-26T15:21:31Z")
App version v2.50.7 (487) is installed. When I went to the google play store to see if an app update was available, it didn’t show in my list of apps. I had to search for it, which appears to show an available app update to version 3.8.1.718 … This scenario is kinda bizarre to me, as I have a degree in computer science. I don’t know how I ended up with a Wyze app version that doesn’t seem to show in my list of installed apps within the google play store. ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [October 26, 2025, 6:47pm UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/10 "2025-10-26T18:47:08Z")
OK. We’ll sort your app issue out later. Please don’t update your app yet. Let’s first sort your issue with your inability to silence your hub when a leak is detected. The Home Monitoring interface related to leak detectors, detection, monitoring, notifications and remediation hasn’t changed from your app version 2.50.7.x forward, all the way to beta 3.8.5.x. We’ve established that you do have an active Home Monitoring subscription. From whatever Wyze app version on whatever viewing device, please go to: Wyze app Home \> Monitoring (tab) \> Home Monitoring Settings (down at the bottom) \> Environment All sensors related to Environment are divided into 2 groups: - Monitored Sensors - General Sensors Under which of these 2 groups is your “attic East” listed? ---
**Author:** ![tbagcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tbagcam/32/107526_2.png) [@tbagcam](https://forums.wyze.com/u/tbagcam)\ **Post date:** [October 26, 2025, 7:20pm UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/11 "2025-10-26T19:20:40Z")
I have nothing SELECTED in “monitored sensors”. I have everything including “attic east” in “general sensors” as shown in pic… It is hard to be at home, and, exposed to this. The alarm will randomly sound for 10 mins. Currently, I have muffled the sound with bath towels. ![Screenshot_20251026_141312_Wyze](https://us1.discourse-cdn.com/wyze/original/3X/a/0/a02916ada335ecdb8e6da8cbcd7f53fce4ccfa45.jpeg) ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [October 26, 2025, 7:35pm UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/12 "2025-10-26T19:35:08Z")
If you want to be able to silence the hub from the Wyze app when your “attic East” leak detector detects a leak, you need to move that leak detector from general to monitored. Just tap “Edit Monitored Sensor List”, find your “attic East” in the list, tap the checkbox to the right of that sensor, tap “Save” down at the bottom. ---
**Author:** ![tbagcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tbagcam/32/107526_2.png) [@tbagcam](https://forums.wyze.com/u/tbagcam)\ **Post date:** [November 2, 2025, 9:54pm UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/13 "2025-11-02T21:54:08Z")
I’m willing to accept part of the bug finders’ reward with @BubbaATL and @fagerlie. The _non-current_ 2.50.7 (487) app software _ **wyrks** _ when the leak sensors are in the “monitored sensors” list, rather than the “general sensors” list. Note1: It is not intuitive to an end user the difference between those categories. Note2: It may be helpful to also include the app itself in the “Firmware Update” section. The firmware update section gave me the false impression that **ALL** my firmware was up-to-date. This reminds me of the saying “when yur up to yer ass in alligators, it is hard to remember yur objective is to drain the swamp.” ---
**Author:** ![akgyger](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@akgyger](https://forums.wyze.com/u/akgyger)\ **Post date:** [January 14, 2026, 4:35am UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/14 "2026-01-14T04:35:05Z")
Without home monitoring, how are we to disable/ack the sense hub alarm after being tripped by a leak detector? When I follow seapup’s instructions above, I have no settings under the monitoring tab in Wyze’s iOS app. ---
**Author:** ![steelers2673](https://avatars.discourse-cdn.com/v4/letter/s/cdc98d/32.png) [@steelers2673](https://forums.wyze.com/u/steelers2673)\ **Post date:** [March 9, 2026, 5:47am UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/15 "2026-03-09T05:47:22Z")
Has anyone been able to solve this yet? ---
**Author:** ![tbagcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tbagcam/32/107526_2.png) [@tbagcam](https://forums.wyze.com/u/tbagcam)\ **Post date:** [May 31, 2026, 10:37pm UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/16 "2026-05-31T22:37:07Z")
I’m having the same issue. I then noticed that all the sensors were in the “general sensors” list. When I tried to move them to the “monitored sensors” list, it ignores my attempt. See video. Unfortunately for me, I have 1 solar powered roof vent and 1 whirly bird roof turbine. Both will occasionally leak during super heavy rain, which is why I have buckets with leak sensors in the attic. I have Android version 3.14.0, and, all other software is up-to-date. ---
**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\ **Post date:** [August 29, 2026, 10:38pm UTC](https://forums.wyze.com/t/how-clear-leak-sensor-alert/336961/17 "2026-08-29T22:38:03Z")
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