# HELP Unable to setup base station HELP

**URL:** <https://forums.wyze.com/t/help-unable-to-setup-base-station-help/189699>\
**Category:** Cameras\
**Tags:** support, android, cam-outdoor-v1\
**Created:** [July 15, 2021, 8:30pm UTC](https://forums.wyze.com/t/help-unable-to-setup-base-station-help/189699 "2021-07-15T20:30:11Z")\
**Posts on this page:** 1\
**Showing post:** 14

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**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\
**Post date:** [August 3, 2021, 12:56am UTC](https://forums.wyze.com/t/help-unable-to-setup-base-station-help/189699/14 "2021-08-03T00:56:21Z")

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iPhone user? Does this help? Do you have a device below ios14 to try?

> [@Wyze Cam Outdoor Base Station Setup Issue](https://forums.wyze.com/t/wyze-cam-outdoor-base-station-setup-issue/140607/21):
>
> FYI: IOS 14 has a new feature: It’s called WiFi Tracking and allows the new version to provide a random MAC address when joining or reconnecting with a network. This feature is buried in Settings/WiFi/(Click the Info Icon by the actual network), so it is specific to each network. You’ll need to turn this feature OFF for the WOC Base. [iOS WiFi Track\_587x500]

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