# Help cannot connect doorbell pro to wifi

**URL:** <https://forums.wyze.com/t/help-cannot-connect-doorbell-pro-to-wifi/304745>\
**Category:** Cameras\
**Tags:** video-doorbell-pro, android\
**Created:** [July 20, 2024, 11:15am UTC](https://forums.wyze.com/t/help-cannot-connect-doorbell-pro-to-wifi/304745 "2024-07-20T11:15:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![cblzac](https://avatars.discourse-cdn.com/v4/letter/c/df705f/32.png) [@cblzac](https://forums.wyze.com/u/cblzac)\
**Post date:** [July 20, 2024, 11:15am UTC](https://forums.wyze.com/t/help-cannot-connect-doorbell-pro-to-wifi/304745/1 "2024-07-20T11:15:22Z")

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Hi all,  
I have a deco mesh wifi I can connect my wyze camera with no problem, the doorbell pro just will not connect, it says failed every time. here is what I have already tried:

Just using 2.4 GHz  
Trying 5 ghz only  
Trying both2.4 and 5 on together  
Trying wpa on its own  
Trying wpa / wpa2 on together  
Rebooting  
changing password to just numbers  
fully charging doorbell overnight  
Tried both the beta and regular versions off the app  
Tried an android phone and an iphone

When holding the power button on the doorbell it just says power on, no other obvious setup modes  
when I press the doorbell button the chime rings.  
I hear START CONNECTING from the ringer before the app shows connection failed

anything I’m missing?

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [October 18, 2024, 11:15am UTC](https://forums.wyze.com/t/help-cannot-connect-doorbell-pro-to-wifi/304745/2 "2024-10-18T11:15:27Z")

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