Ok. So I am a computer illiterate person.
I want to set my Wyze Thermostat to let’s say 73 at 6:30am and then at 7:30 pm I want it to drop down to 68 7 days a week. I just can’t figure out how to do it. It limits me to certain temps that are either higher or lower than I want.
Can someone explain in really step by step directions on how to do it.
Also when I try to use the chat function on Wyze web site it just keeps asking me questions and then trying to answer them. I just want to chat with a live person.
I like my wyze products but they have crap customer service.
I don’t have a Thermostat but @Ken.S may be able to help.
As for the chat with support, I find it easier or better to contact them via phone. here is the number: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Thanks for the info. I have called them a few times but I think it goes to a call center. Only once did I get someone who seemed to know what they were talking about.
Once in here you can modify or add blocks of time as home, away, or sleep… I personally removed the away and only use sleep and home (Again the Cool and heat have to be 5 degrees apart) There is an item on WYZE wishlist to remove the 5 degree difference
Thank you. That did help me but I hope they get rid of that 5 degree gap. With that I can’t get the temps I want. I just have to do it manually and hit hold.
