# Headphone's mute functionality does not work with Microsoft Teams on Windows **URL:** \ **Category:** Lifestyle\ **Tags:** wireless-headphones, not-platform-specific\ **Created:** [December 17, 2020, 3:44pm UTC](https://forums.wyze.com/t/headphones-mute-functionality-does-not-work-with-microsoft-teams-on-windows/148923 "2020-12-17T15:44:19Z")\ **Posts on this page:** 7\ **Page:** 2
**Author:** ![hammeedo](https://avatars.discourse-cdn.com/v4/letter/h/e8c25b/32.png) [@hammeedo](https://forums.wyze.com/u/hammeedo)\ **Post date:** [October 14, 2021, 4:08pm UTC](https://forums.wyze.com/t/headphones-mute-functionality-does-not-work-with-microsoft-teams-on-windows/148923/21 "2021-10-14T16:08:02Z")
Com Wyze team, this is basic functionality that is missing. Please get this resloved. ---
**Author:** ![Brlepage](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/brlepage/32/21184_2.png) [@Brlepage](https://forums.wyze.com/u/Brlepage)\ **Post date:** [October 14, 2021, 9:18pm UTC](https://forums.wyze.com/t/headphones-mute-functionality-does-not-work-with-microsoft-teams-on-windows/148923/22 "2021-10-14T21:18:15Z")
# Anyone with the issue Please make sure you firmware is up to date. ( **2.1.133** ) ---
**Author:** ![daveram](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/daveram/32/38770_2.png) [@daveram](https://forums.wyze.com/u/daveram)\ **Post date:** [October 15, 2021, 7:17am UTC](https://forums.wyze.com/t/headphones-mute-functionality-does-not-work-with-microsoft-teams-on-windows/148923/23 "2021-10-15T07:17:32Z")
Been on it since it was released back in May, this is still a problem. Just tried again now, some more details as follows When connected to my android phone and I’m either on a voice call or a teams call, double-tapping the right earcup mutes and unmutes no problem When connected to my PC and I’m on a teams call, double-tapping the right earcup does nothing. Doesn’t seem to register on PC connections. No way to mute if on teams via PC from the headphones themselves I have other plantronics headsets that do this no problem, but I’m noticing that they seem to require a USB connection instead of just pure bluetooth for functions like mute on headset to work properly. Has anyone gotten any other brands of bluetooth only headphones to mute during calls on PC? These are my first pair outside of the headsets ---
**Author:** ![Pescatore](https://avatars.discourse-cdn.com/v4/letter/p/a9a28c/32.png) [@Pescatore](https://forums.wyze.com/u/Pescatore)\ **Post date:** [October 15, 2021, 4:15pm UTC](https://forums.wyze.com/t/headphones-mute-functionality-does-not-work-with-microsoft-teams-on-windows/148923/24 "2021-10-15T16:15:21Z")
Running 2.1.133 as well. Still can’t make PC mute the mic. ---
**Author:** ![hammeedo](https://avatars.discourse-cdn.com/v4/letter/h/e8c25b/32.png) [@hammeedo](https://forums.wyze.com/u/hammeedo)\ **Post date:** [October 15, 2021, 5:19pm UTC](https://forums.wyze.com/t/headphones-mute-functionality-does-not-work-with-microsoft-teams-on-windows/148923/25 "2021-10-15T17:19:42Z")
I’m on the latest firmware as well, mute is a no go. ---
**Author:** ![daveram](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/daveram/32/38770_2.png) [@daveram](https://forums.wyze.com/u/daveram)\ **Post date:** [November 4, 2021, 5:38am UTC](https://forums.wyze.com/t/headphones-mute-functionality-does-not-work-with-microsoft-teams-on-windows/148923/26 "2021-11-04T05:38:13Z")
Wow! Can’t believe it but the latest firmware **2.1.143** totally fixes this! I saw the line “Fixed a bug that prevented muting in Zoom meetings on Windows devices” and thought hey that sounds pretty close to the teams issue, so I upgraded my headphones and just made a test call in teams Double-tapping the right earcup mutes teams and the headphones say “Microphone is muted”. Doing it again unmutes and headphones say “Microphone is unmuted”. Pretty damn flawless, good job Wyze! Also noticed you can hold down the middle play/pause/answer button to toggle mute on and off ---
**Author:** ![Pescatore](https://avatars.discourse-cdn.com/v4/letter/p/a9a28c/32.png) [@Pescatore](https://forums.wyze.com/u/Pescatore)\ **Post date:** [November 4, 2021, 6:24pm UTC](https://forums.wyze.com/t/headphones-mute-functionality-does-not-work-with-microsoft-teams-on-windows/148923/27 "2021-11-04T18:24:01Z")
Whoo hooooooooooo! Thank you Wyze! I can now flush the toilet and no one will know where I am 😃 Tap with just one finger, otherwise it goes into transparency mode. I hope the earbuds will be able to do the same. [Previous page](https://forums.wyze.com/t/headphones-mute-functionality-does-not-work-with-microsoft-teams-on-windows/148923.md?page=1)