After the latest update I have a hard time connecting to the door bell. Only thing I have found to fix the issue is to unplug the chime and plug it back in. Signal strength in device info is strong for both so I don’t believe it’s a connection issue. Any ideas?
Welcome to the community @twiggy114
Couple of questions to clarify a few things:
- Which Doorbell are you talking about? Pro or Original, I am guessing the pro, but don’t want to guess.
- Can you provide us with your Wyze App Version
- Can you provide the Firmware version you updated with
Some times, rebooting your routers forces a reconnect and clears some of these issues, but need to know the particulars.
- Pro
- 2.27.34(6)
- 1.0.58
This is happening on both phones we have monitoring our system. Even turned off power saver in advanced settings since it’s hardwired.