# Handheld vacuum will not hold a charge **URL:** \ **Category:** Home\ **Tags:** handheld-vacuum\ **Created:** [November 7, 2022, 10:02pm UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887 "2022-11-07T22:02:00Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![otis](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/otis/32/72586_2.png) [@otis](https://forums.wyze.com/u/otis)\ **Post date:** [November 7, 2022, 10:02pm UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/1 "2022-11-07T22:02:00Z")
I’m on my second handheld vacuum. It has the same problem as the first: will not hold a charge. I’ve tried multiple USB cables and outlets without success. You plug it in and the charge light does not come on. After several hours, turn it on and it will run abut 5 seconds then stops. The first time I was sent a replacement unit and it worked fine on its factory charge. I put it in the case for a couple of months and it is now a brick. Waze says since it’s been over 30 days since I received the replacement they will not honor a return. Into the e-waste it goes. ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [November 8, 2022, 12:11am UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/2 "2022-11-08T00:11:20Z")
Have you tried using a diffrent USB adapter (the 2 prong with usb port on other side thing)? ---
**Author:** ![scherrda](https://avatars.discourse-cdn.com/v4/letter/s/b9e5f3/32.png) [@scherrda](https://forums.wyze.com/u/scherrda)\ **Post date:** [November 12, 2022, 11:17pm UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/3 "2022-11-12T23:17:29Z")
This sounds like an issue I had as well. I couldn’t get my first vacuum to charge and was sent a second vacuum. Once the battery died I noticed it having the same issue and thought I must be doing something wrong. I did a lot of experimenting with different cables and came to the conclusion that you MUST charge it with a cable that goes from USB A to USB C. It doesn’t matter what type of block you use or any other A to C or C to A adapters as long as you have a cord that goes from USB A to USB C to the vacuum. Hope this helps ---
**Author:** ![otis](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/otis/32/72586_2.png) [@otis](https://forums.wyze.com/u/otis)\ **Post date:** [November 12, 2022, 11:53pm UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/4 "2022-11-12T23:53:29Z")
The charger and cable that come with the vacuum are USB-A on the charger end and USB-C on the vacuum end, and that’ not working for me. ---
**Author:** ![jw16899](https://avatars.discourse-cdn.com/v4/letter/j/8e8cbc/32.png) [@jw16899](https://forums.wyze.com/u/jw16899)\ **Post date:** [January 14, 2023, 11:56pm UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/5 "2023-01-14T23:56:55Z")
I am having the same problem. The charger and the cable came with the vacuum. The white LED light flashes when I plug it in. But it stays that way even after charging it over night. ---
**Author:** ![h4rper](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/h4rper/32/53363_2.png) [@h4rper](https://forums.wyze.com/u/h4rper)\ **Post date:** [April 9, 2023, 1:12pm UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/6 "2023-04-09T13:12:16Z")
We thought using any ol’ USB-C setup (wall plug, cable) would work but the vacuum doesn’t not charge with just any setup. We dug the Wyze adapter and cable out of the box and plugged it in and the light started to blink. Will report back after it’s been plugged in for a while to see if it will actually charge or not. ---
**Author:** ![otis](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/otis/32/72586_2.png) [@otis](https://forums.wyze.com/u/otis)\ **Post date:** [April 9, 2023, 10:58pm UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/7 "2023-04-09T22:58:34Z")
Same here. I got a replacement vacuum from Wyze and unfortunately did not test it before the short replacement warranty ran out. Two vacuums are now in e-recycling and their boxes and attachments are in the mixed use bin. ---
**Author:** ![h4rper](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/h4rper/32/53363_2.png) [@h4rper](https://forums.wyze.com/u/h4rper)\ **Post date:** [April 11, 2023, 12:12am UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/8 "2023-04-11T00:12:53Z")
Follow-up to my update…after charging, the vac seems to be functioning as expected. Will provide updates as necessary but for now, we’re going to keep it and see how it does. The wife had decided that she wasn’t impressed overall, and if there was an issue with the charging, we’d just send it back and keep looking for a vac she liked, for what that’s worth. On the other hand, I guess I like it, except the lack of a stand or hanging bracket for it and all of its accessories (not that anybody is looking for a product review here but whutevs). ---
**Author:** ![otis](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/otis/32/72586_2.png) [@otis](https://forums.wyze.com/u/otis)\ **Post date:** [April 11, 2023, 12:37am UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/9 "2023-04-11T00:37:23Z")
I have been through 2 handheld vacuums, my original purchase and its replacement. No matter what I tried I could not get it to charge. A vacuum should not be finicky; you should be able to change and go like all other cordless vacs. I have many Wyze security cameras and they reliable. This cordless vacuum is not a credit to the brand and they should refund people who purchased it. ---
**Author:** ![h4rper](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/h4rper/32/53363_2.png) [@h4rper](https://forums.wyze.com/u/h4rper)\ **Post date:** [May 22, 2023, 8:16pm UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/10 "2023-05-22T20:16:18Z")
I agree. This should not be that difficult or opaque about the requirement. That said, I can confirm that it seems to work as intended using the factory-provided cable. ---
**Author:** ![216ant](https://avatars.discourse-cdn.com/v4/letter/2/9de0a6/32.png) [@216ant](https://forums.wyze.com/u/216ant)\ **Post date:** [May 29, 2023, 4:39pm UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/11 "2023-05-29T16:39:33Z")
Is it to late get a refund on this thing? ---
**Author:** ![julie.e.lawson3](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@julie.e.lawson3](https://forums.wyze.com/u/julie.e.lawson3)\ **Post date:** [March 30, 2025, 1:08am UTC](https://forums.wyze.com/t/handheld-vacuum-will-not-hold-a-charge/246887/12 "2025-03-30T01:08:59Z")
Mine won’t hold a charge either. Im using the cable provided and the same block ive aleays used for the last one. I tried switching blocks and it wont hild a charge even with the lights indicating it’s charging. ONLY USED IT TWICE