# Great customer service

**URL:** <https://forums.wyze.com/t/great-customer-service/346816>\
**Category:** Services & Integrations\
**Tags:** home-monitoring\
**Created:** [October 10, 2026, 1:18am UTC](https://forums.wyze.com/t/great-customer-service/346816 "2026-10-10T01:18:54Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![joehamdan](https://avatars.discourse-cdn.com/v4/letter/j/ccd318/32.png) [@joehamdan](https://forums.wyze.com/u/joehamdan)\
**Post date:** [October 10, 2026, 1:18am UTC](https://forums.wyze.com/t/great-customer-service/346816/1 "2026-10-10T01:18:54Z")

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The Wyze cameras work great, but their customer service is what really sets them apart. Having one dedicated representative follow up on my inquiry, watch my video clips, and carefully explain the system’s motion logic made all the difference. They truly make sure you’re 100% satisfied before closing a ticket. It is rare to see this level of personalized support from a tech company today.

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**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [October 10, 2026, 2:09am UTC](https://forums.wyze.com/t/great-customer-service/346816/2 "2026-10-10T02:09:19Z")

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Thank you I will pass that along to the team.