I’m selling stuff on Nextdoor. com. Lady texted me on the way here. Watched her drive up on my front V3 then opened the garage door with the Wyze app. Very cool setup!
I have a Genie with a Chamberlain add on so I can use Amazon Key. My Ring let’s me know they are arriving. They open the garage door with a one time code, and my Ring garage camera videos the delivery. Key let’s me know the door is opening/closing.
That, is cool.
My door automatically opens when I arrive home too thanks to Nexx. That is also cool. “Alexa, open the garage door “ works great too.
How did you get Alexa to work?
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I did not use any Wyze devices 
. I started with a standard Aladdin Genie garage door opener with no bells or whistles. I originally added a Nexx sensor, and that works with Alexa. I then added the Chamberlain Wifi gizmo that works with the Genie so I could use Key - it also recognizes Alexa. Nexx allows you set to a boundary so that the garage door opens when you arrive home. Key (Amazon) works with my Ring cameras. Nexx will work with multiple garage doors and setup was really easy.
By not working with these other companies, Wyze misses the boat again. Imagine they worked with Ring, Amazon Key, SmartThings, etc? They reinvent the wheel and do it badly.
Does anyone know how to create a location trigger to have my garage door open as I approach my driveay?
Nexx does one.
WARNING !! WARNING !!
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I purchased 2 of these Garage Door Openers, and one of them is defective. The cable that connects the camera with the door controller is bad. Wyze support said that they would replace it (I had to prove I purchased it from them…and I did) . Then NOTHING. BLACK HOLE. Waiting and waiting now.
@JCAT
I am sorry you are having this issue, did they give you a ticket number so I can try to have someone follow up on that.
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Order # US-2860105
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Ticket 2056411
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@JCAT
Thank you, I will get this to the team
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Still waiting for a solution. How long does this normally take ??
@JCAT
I do believe they are running a bit behind, and I have forwarded on the info you gave me. I do not have direct access to look into it myself. I will keep checking for any info they give me but I am hoping you will hear something soon.
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Thank you.
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I manage a team that services North America, and I can tell you that customers can be okay with a waiting period, as long as you tell them what they can expect. Communication is the key.
I completely agree with that statement, and I point that out whenever I can.
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I got notified today that Wyze Customer Service is taking care of this “Warranty Claim”. I am pleased . . . thank you Wyze.JasonJ !
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@JCAT
I apologize for the delay it took in taking care of it, thank you for coming back and letting me know it has been handled.
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Got my replacement wire in 6 days or 4 business days.
Whole system works great. It even knows if the door is up or down now. Apparently the QR CODE sticker actually works. 
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I am glad you were taken care of and thank you for coming back to let me know. I do apologize it took so long and thank you for your patience.
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This is not how it should work.
As a test, I opened my garage door 6" manually using the garage wall button. Then I set a rule to close it a minute later. It closed.
I then opened the garage door and attempted to close it to within 6". So coming from the opposite direction. Unfortunately, my garage door doesn’t stop when I press the button when it is closing. It defaults to a safety mode that reverses the door. So on my garage door opener, I can only stop the door as it is going up.
However, the way the controller is supposed to work is if the garage door opens, then it doesn’t see the QR code. So it tries again, thus shutting the garage door. This is what should have happened when your garage door opened. It shouldn’t have stayed open all night; it should have closed during the retry.
So let’s consider a possibility. Maybe your QR code needs to be recalibrated. You say your QR code doesn’t tell whether the door is open or closed. If it was 6" up and got a close door command, then it should close. BUT – if it can’t read the QR code, it will try again, thus opening the door. At that point if it still can’t see the QR code it would send a push notification saying the door close failed.
The AI is constantly in circuit monitoring the QR code. If you disconnected your garage door from the GDO track and opened it manually it would report door open. Same for the rule – if it sees the QR code it will not execute the close door command.
I am convinced that the Wyze Garage Control system does not work correctly. After owning it for 7 days now, and calibrating it numerous times (2 doors) I can say with certainty that this system, the way it is designed with a QR-Code sticker . . . . does not work.
Despite working correctly (I have a rule to shut the door at 11pm, and it worked fine for a few nights), last night it stayed open from 6pm to 6am. I was livid. I checked the logs and video, and NOTHING happened during that time despite the rule to close the door at 11pm.
BEFORE I puchased this system, I used door sensors on both my garage doors. They worked very well at notifying me if the doors were open or left open. WHY DIDN’T YOU INCORPORATE THIS IN THE GARAGE DOOR CONTROLLER SYSTEM ? I suspect it would be 10X better than the QR code sticker.
Can I return both my Wyze Garage Door Controller systems ? If not, can you send me 2 door sensors to replace the QR Code ? (I removed the door sensors I had on these doors thinking the new system would actually work . . .and damaged them in the process).
IMO - a mercury door sensor would be the best solution.
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John in Atlanta (JCat) -
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Update 5/26/2022
I have long abandoned the notion of leaving the door open 6" for the cat. For the past 6 nights, It has been either opened completely or closed completely.I have tried the re calibration as well as relocating the QR code. **NO LUCK**
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