Friendly faces with home monitoring - Cam Protect and HMS

I was going to purchase a Cam Protect subscription so I could get the friendly faces. But I was informed I could not since I have the home monitoring service. Please give those of us that have the full home monitoring service a way to get friendly faces with this subscription since we can’t get Cam Protect.

[Mod Note]: Effective 17NOV2022, Cam Plus Pro will be rebranded as Cam Protect.
[Mod Edit]: Title, tags and request text modified to reflect service name change. Cam Plus Pro is now Cam Protect.

We got some great news 16 days ago. See this post from the Wyze Team. Friendly Faces is coming to CamPlus. When? Don’t know.

But, since you get 1 free CamPlus license with the HMS, you should have it on that cam once they roll it out and any others you have on CamPlus.


Cam protect features in Home monitoring

I want to have the cam protect feature of “friendly faces” as part of Home Monitoring features.

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Cam Protect as Feature with Home Monitoring Service

I wanted to make a suggestion because I think this would benefit those who have Home Monitoring service with Wyze.

Please add Cam Protect as a feature to Wyze Home Monitoring. I honestly would pay more money for features like Cam Protect in order to better protect my home and provide better security and peace of mind. Sometimes things go off when I am sleeping and I do not wake up to get the phone call, so having Noonlight look at the footage and everything before alerting law enforcement or emergency services would really be helpful!

I’d like for Cam Protect to be able to recognize Friendly Faces and avoid triggering the Cam Protect alarm.

Specifically: if I am registered as a friendly face, and I walk in front of the camera while Cam Protect is armed, the alarm should not be triggered. If someone who is not registered as a friendly face walks in front of the camera, the alarm should be triggered.