I suspect guidelines are being broken due to huge frustration with Wyze. Can I suggest we set up a User Group that pulls the top 3 user requirements each quarter, passes it to the Wyze User Group interface who reviews and passes to Development?
At least some of our burning needs might get addressed, but more importantly it could act as a 2 way communication channel, so we here back on your issues - so we hear about your workload and priorities (without giving anything away about proprietary stuff).
A lot of long time users feel we never get any useful input or feedback. The Mavens seem not to have any information either.
Finally, if nothing else, can you make sure the top 3 user requirements make it to the list and get scheduled? Can we get updates on WebView? Will it ever get out of Beta, are any of the massive user complaints going to get addressed?
This is basic customer service and civility. Hire an intern.
Les Short