Forum Feedback Thread!

Thanks, Tony. Here’s a question I would ask:

When you’ve submitted a Wish List topic, and it’s status is listed in your account as ‘Pending,’ how long may it actually be pending - versus already decided against and allowed to expire (if that’s how it works)?

IOW, how does it work and who works it? :slight_smile:

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Th only real question here is what peep really has up his green sleeve.

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We can’t go on together
With suspicious minds (suspicious minds)
And we can’t build our dreams
On suspicious minds :notes:


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Mods process the submitted wishlist items. Pending requests could be taken care of quickly, or take longer depending on if some research needs to be done, or if communication with the user need to happen to get more info or clarification, or if mods are busy with real life and can’t get to them right away. If we get a flood of them it takes time to go through them all. Most requests already have existing wishlists floating around so those are merged together and that takes time. It is highly recommended to have folks spend a little extra time searching before submitting for that reason. Sometimes folks send a message that they want their pending wishlists canceled or closed before processing, which is ok and done at the users request.


Thanks! :grin:

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No prob! And to the future folks reading this and want to know more, here is a great post that folks should read before submitting items to the #wishlist

Focusing on items 1, 2, 3, and 4 specifically, Making wishlist submissions one single topic or feature is important (saves some back and forth DM action trying to whittle down the submission form processing), make the submission as detailed about that single focus as you can including use cases (saves some more dm action adding detail if needed), having the submitter respond to DMs in a timely fashion, and IMO probably the most important is searching the #wishlist for existing wish lists of the same topic or feature request then adding their vote, use case or information there. (Holy sentence!)

But we are always willing to help and glad to do so! :slight_smile:


I will also mention they will not expire. They will sit there and nag at us until we do something with them and you will always know what we end up doing with it.


I’m just now seeing this. Great replies from @Omgitstony and @WyzeJasonJ. I will just add a couple of additional details/fine points…

There are two groups: “Mods” and “moderators”. The latter is everyone with moderation powers, which includes a whole lot of employees that don’t actually do any moderation except in special cases. The former (Mods) are the volunteer moderators and only Wyze community manager employees. Therefore, it’s always best to use -at-Mods for these kind of requests.

Like we have with two new product releases occurring back to back this month. :smiley:

We have a guideline of allowing five days for submitters to respond to clarification requests. After that time, the mod may simply reject the request or process it based on an assumed answer to the clarification.

If you have a submission that’s been sitting the queue for a long time (like over a week) with no action, you could always send a DM to Mods to ask what’s up.


Is the Roadmap area closed?

No, they just merged the Wishlist and Roadmap together, and haven’t finished all the routing stuff yet. What used to be in the roadmap can now be found here:

And here:

In general, I would just go to the Wishlist category and click on which subcategory you are interested in from there:


We are in the process of getting the “Roadmap” link under Forum at the top of the page removed. In the meantime, I have opened up the Roadmap category so instead of getting an “Oops!” message, you will get to a post that redirects you to the #wishlist.


Please add a logo/navigation link at the top left of all forum pages.

(This is the default behavior in Discourse, why have you removed it and reduced the navigability of your forums? Instead of a single click, a user must instead find and click on the Menu icon at top right, then choose Latest/New/pick a category.)

See as an example.

@FanBoi Hi and thanks for the suggestion. If I understand correctly, you would like an easy to click link that takes you to the home page of the forum? It’s already there! If you click the word “Forum” at the top of any forum page, it takes you back to the forum home page. When you hover over this, a list of top categories is displayed. But you don’t need to move down and choose one of those. Clicking on the word “Forum” itself takes you to the home page:

By the way, we are in the process of discussing changes we might make to the content of the forum home page to promote content that might be more useful to both new and returning users. Any suggestions along those lines would be welcome.

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Also, if you are scrolled down the page when viewing a topic, there is a home icon image which will take you to the forum home page.


If you think it would make a difference, we could look into changing the generic home to a more Wyze centric icon.

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Our forum platform (Discourse) has been upgraded to version 3.0. We will gradually be turning on some new features. The first one we have enabled enhances the avatar menu, top right.

The old menu looked like this:


The new menu looks like this, giving you more ways to filter your notifications so you can deal with those that are most important to you first:


Let us know how you like it.


I was actually actively looking at the old tab when it flashed and morphed into the new layout. Lol.


Is it possible for members to have a customizable signature that gets added to the end of our posts? When I was on the Canon EOS forum that was used by people to put down all their gears/specs, and it was helpful to see what everyone has, to ask specific questions. I see a lot of posts here from people just clarifying what they have/do not have.

I know some forums have that ability, but it is not something that we have here. In fact, our Community Guidelines specifically ask users not to sign their posts:

  • Don’t sign your posts — every post has your profile information attached to it.

If you click on a username, it will bring up a capsule profile. If you click the name again in that capsule, it will take you to the full profile. If you click on your own, it will take you to your Preferences where you can fill in your own profile with as much detail as you wish.

So essentially, the profiles work as signatures without clogging up the flow of the threads.


FYI this seems to be resolved by your nice upgrade to version 3.0 of Discourse.

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I LOVE this update so far. I was recently remarking on how much traffic the forums have had lately that I have been getting SO many notifications that it is hard to keep up. This new update allows me to get through the most important updates first now, like look at replies before I look at the “Other” notifications section. That has helped a lot now that things are so busy. Plus, it allows me to simply clear all the “Likes” notifications all at once without affecting any of the others. Overall, I’m really liking this update so far. I look forward to hearing what other things may come.