# For the cameras offline like mine **URL:** \ **Category:** Cameras\ **Tags:** cam-pan-v3, android\ **Created:** [December 2, 2023, 7:32am UTC](https://forums.wyze.com/t/for-the-cameras-offline-like-mine/282689 "2023-12-02T07:32:09Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![myboosterpc](https://avatars.discourse-cdn.com/v4/letter/m/bc79bd/32.png) [@myboosterpc](https://forums.wyze.com/u/myboosterpc)\ **Post date:** [December 2, 2023, 7:32am UTC](https://forums.wyze.com/t/for-the-cameras-offline-like-mine/282689/1 "2023-12-02T07:32:09Z")
Try to clear the cache on the app mine worked Go to Account \>app settings \>clear cache. Its still show offline on the app but i can access sttings and everything ---
**Author:** ![SlabSlayer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SlabSlayer](https://forums.wyze.com/u/SlabSlayer)\ **Post date:** [December 2, 2023, 12:45pm UTC](https://forums.wyze.com/t/for-the-cameras-offline-like-mine/282689/2 "2023-12-02T12:45:21Z")
There was a service outage that placed many users with offline cams. Wyze identified the outage and has been working to restore service. > [@Service Advisory - 12/1/2023](https://forums.wyze.com/t/service-advisory-12-1-2023/282638): > > 12/02/23 1:19 AM PT - We are starting to see improvement as things recover. We will continue to monitor the progress throughout the night. We apologize for this inconvenience. 12/01/23 10:15 PM PT - We have identified the root cause of the issues with a Wyze partner service and they are currently working on a fix. We will keep you posted as we progress. 7:26 PM PT - We are currently receiving reports of cameras offline or not able to connect. We are currently looking into the issue and will ha… > **[Service Status & Known Issues](https://support.wyze.com/hc/en-us/articles/360015979872)** > > SERVICE STATUS UPDATE > > > 12/02/23 1:19 AM PT - We are starting to see improvement as things recover. We will continue to monitor the progress throughout the night. We apologize for this inconvenienc... ---
**Author:** ![Tick-Tac](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@Tick-Tac](https://forums.wyze.com/u/Tick-Tac)\ **Post date:** [January 20, 2024, 8:33am UTC](https://forums.wyze.com/t/for-the-cameras-offline-like-mine/282689/3 "2024-01-20T08:33:15Z")
It’s 1/20/2024 and my camera’s have been down the last few days. I have tried everything to get the base stations back up. I can access the base stations via ethernet but they will not connect to my router over WiFi anymore. Nothing has changed on the router which is WiFi 6E. The latest firmware basically bricked my base stations!