# Foggy image - possible hardware solution

**URL:** <https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388>\
**Category:** Tips & Tricks\
**Tags:** troubleshooting, support\
**Created:** [November 22, 2019, 12:16am UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388 "2019-11-22T00:16:40Z")\
**Posts on this page:** 1\
**Page:** 15

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**Author:** ![messcenger](https://avatars.discourse-cdn.com/v4/letter/m/e0b2c6/32.png) [@messcenger](https://forums.wyze.com/u/messcenger)\
**Post date:** [August 28, 2024, 12:34am UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/283 "2024-08-28T00:34:58Z")

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WOW! What a thread!!!  
I’ve got a couple of many-years-old V2s that have sat in windowsills in the sun for years that have similar blooming bright spots now. I’ve named one Fuzzy. I took Fuzzy apart last weekend, found the offending glass, & cleaned just the outer side with Windex. It did not matter, but at the time I hadn’t found this thread detailing cleaning both sides & so very much more.  
I’ve also got a V3 & a OG now. Guess I’ll get to see later if Wyze used the same glass cover design.  
THANK YOUs to all y’all who worked on this so diligently!!!  
I like my Wyze cams very much & feel for Wyze having to hide behind their lawyers, but they really have no other choice.

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