# Foggy image - possible hardware solution **URL:** \ **Category:** Tips & Tricks\ **Tags:** troubleshooting, support\ **Created:** [November 22, 2019, 12:16am UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388 "2019-11-22T00:16:40Z")\ **Posts on this page:** 20\ **Page:** 14
**Author:** ![Big\_monkey](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/big_monkey/32/71881_2.png) [@Big\_monkey](https://forums.wyze.com/u/Big_monkey)\ **Post date:** [October 9, 2021, 2:21am UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/263 "2021-10-09T02:21:21Z")
You can actually remove the little disc with no adverse effects ---
**Author:** ![detoc](https://avatars.discourse-cdn.com/v4/letter/d/13edae/32.png) [@detoc](https://forums.wyze.com/u/detoc)\ **Post date:** [October 9, 2021, 8:15pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/264 "2021-10-09T20:15:03Z")
Thanks to this thread, I learned that my cams (especially my pan cam) did not have a slowly degrading sensor. I have cleaned a v3, v2, and pan cam with resulting optics improved. The only problem I ran into was self-inflicted. On the v2, I broke the retaining clip/clamp for a ribbon cable when I attempted to re-attach…soo, I have no access to the sd-disk on that one anymore (tried to rig a clip work-around to no avail). I had been using the cam outdoors in an enclosure all summer, and I think the intense heat degraded the plastic clip. Not a big deal though, since it’s more of an “extra” cam at this point. ---
**Author:** ![jeffreson1279](https://avatars.discourse-cdn.com/v4/letter/j/9d8465/32.png) [@jeffreson1279](https://forums.wyze.com/u/jeffreson1279)\ **Post date:** [October 16, 2021, 1:16pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/265 "2021-10-16T13:16:46Z")
Is there a video that shows how to take it apart and what parts to remove? I know there is for the V2, but I’d imagine the V3 is different. I notice my image quality has degraded since I first got it and I’m wondering if this may be the cause. A video that shows how to remove the glass causing the problem would be ideal. ---
**Author:** ![detoc](https://avatars.discourse-cdn.com/v4/letter/d/13edae/32.png) [@detoc](https://forums.wyze.com/u/detoc)\ **Post date:** [October 16, 2021, 2:52pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/266 "2021-10-16T14:52:13Z")
I used [this lens replacement video](https://www.youtube.com/watch?v=PnqDFVH_lfU). Once you get it apart, the lens assembly is pretty similar to the v2. ---
**Author:** ![jeffreson1279](https://avatars.discourse-cdn.com/v4/letter/j/9d8465/32.png) [@jeffreson1279](https://forums.wyze.com/u/jeffreson1279)\ **Post date:** [October 16, 2021, 4:40pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/267 "2021-10-16T16:40:10Z")
So, the gasket and small, thin glass that I need to clean should be pretty easy to get to? ---
**Author:** ![Big\_monkey](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/big_monkey/32/71881_2.png) [@Big\_monkey](https://forums.wyze.com/u/Big_monkey)\ **Post date:** [October 16, 2021, 5:41pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/268 "2021-10-16T17:41:21Z")
Here ya go: [https://youtu.be/PnqDFVH\_lfU](https://youtu.be/PnqDFVH_lfU) ---
**Author:** ![jeffreson1279](https://avatars.discourse-cdn.com/v4/letter/j/9d8465/32.png) [@jeffreson1279](https://forums.wyze.com/u/jeffreson1279)\ **Post date:** [October 16, 2021, 7:05pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/269 "2021-10-16T19:05:29Z")
Thanks everyone! ---
**Author:** ![lightmaster](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/lightmaster/32/48547_2.png) [@lightmaster](https://forums.wyze.com/u/lightmaster)\ **Post date:** [October 28, 2021, 6:25pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/270 "2021-10-28T18:25:21Z")
I tried to take my v2 apart, and the cap on the lens came loose instead of the lens itself. Wound up with a piece of glass from inside the lens on the table, and after attempting to reassemble it, it now acts more like a microscope. Now it only focuses on objects \<4in from the lens, and adjusting the focus only makes it focus even closer. Anyone know how to reassemble the lens or feel like taking one apart carefully so I can know how to put it back together? ---
**Author:** ![dr.know](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/dr.know/32/24509_2.png) [@dr.know](https://forums.wyze.com/u/dr.know)\ **Post date:** [October 28, 2021, 8:59pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/271 "2021-10-28T20:59:48Z")
Hi @lightmaster If you are talking about the small glass disk, many have left this part out with no bad effect. If it is the lens itself you may need to remount and focus. The lens is threaded and adjusts the focus, then has to be fixed with RTV to hold in place. There are several helpful videos on youtube regarding lens e.g. [Wyze Camera Lens Swap](https://www.youtube.com/watch?v=bB_pBWN-BKw) Prob skip ahead to 5:00 min. for lens -or- 8:23 for focus. _(link posted by @kroq83 Jan 25, '20)_ ---
**Author:** ![lightmaster](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/lightmaster/32/48547_2.png) [@lightmaster](https://forums.wyze.com/u/lightmaster)\ **Post date:** [October 28, 2021, 10:02pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/272 "2021-10-28T22:02:03Z")
I’m talking about the actual pieces of convex and concave glass inside the threaded lens housing. The cap came unscrewed from the lens instead of the lens coming unscrewed from the sensor. Focus is very weird so I think I have it assembled wrong. Gonna play with it more tomorrow and just order a new one if I can’t figure it out. ---
**Author:** ![dr.know](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/dr.know/32/24509_2.png) [@dr.know](https://forums.wyze.com/u/dr.know)\ **Post date:** [October 29, 2021, 1:05am UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/273 "2021-10-29T01:05:06Z")
Yep, wouldn’t know how to reassemble the lens. There are replacents lens avail on Amaxon. ---
**Author:** ![Big\_monkey](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/big_monkey/32/71881_2.png) [@Big\_monkey](https://forums.wyze.com/u/Big_monkey)\ **Post date:** [October 29, 2021, 3:45am UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/274 "2021-10-29T03:45:08Z")
Not only that they’re better quality better optics and you can choose what you want a close-up, standard telephoto I have all three in my cameras and it does make a big difference ---
**Author:** ![joeman](https://avatars.discourse-cdn.com/v4/letter/j/6f9a4e/32.png) [@joeman](https://forums.wyze.com/u/joeman)\ **Post date:** [November 25, 2021, 7:37pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/275 "2021-11-25T19:37:43Z")
I have 7 V2 cams going back to 2016. Each needed it’s “glass” cleaned. Every. Single. One. Some fogged up in the space of a couple of months, others took years. Some were exclusively indoors, others lived their entire life outdoors. I’m beginning to think this is not a QC issue but a “feature”. ---
**Author:** ![bcalpito](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/bcalpito/32/50899_2.png) [@bcalpito](https://forums.wyze.com/u/bcalpito)\ **Post date:** [December 8, 2021, 7:45am UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/276 "2021-12-08T07:45:23Z")
Thanks to this forum, I have now revived my cloudy, foggy, wyze cam version 2. it’s now clear like the first day I used it. ---
**Author:** ![raym64](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/raym64/32/14905_2.png) [@raym64](https://forums.wyze.com/u/raym64)\ **Post date:** [December 18, 2021, 6:11pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/277 "2021-12-18T18:11:05Z")
Glad it worked out. Though I want to point out, that in some cases there was the “fog” on new cameras as well, not just ones in long term use. Back when I did mine, I improved the image on some fresh out of the box V2 cameras. ---
**Author:** ![KayTel](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/kaytel/32/49476_2.png) [@KayTel](https://forums.wyze.com/u/KayTel)\ **Post date:** [January 11, 2022, 1:16pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/278 "2022-01-11T13:16:59Z")
Other end of the spectrum. a UV filter. I have one that screws on to my digital camera. ---
**Author:** ![KayTel](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/kaytel/32/49476_2.png) [@KayTel](https://forums.wyze.com/u/KayTel)\ **Post date:** [January 11, 2022, 1:18pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/279 "2022-01-11T13:18:10Z")
Other end of the spectrum. a UV filter. I have one that screws on to my digital camera. ---
**Author:** ![Big\_monkey](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/big_monkey/32/71881_2.png) [@Big\_monkey](https://forums.wyze.com/u/Big_monkey)\ **Post date:** [January 11, 2022, 7:26pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/280 "2022-01-11T19:26:40Z")
I posted a procedure for fixing the foggy image issue ---
**Author:** ![KayTel](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/kaytel/32/49476_2.png) [@KayTel](https://forums.wyze.com/u/KayTel)\ **Post date:** [January 16, 2022, 6:46pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/281 "2022-01-16T18:46:28Z")
Has anyone disassembled a Wyze Cam Outdoor for a lens focus of replacement ? I see a lot of V3 disassembly videos, but not for WCO. ---
**Author:** ![udon](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/udon/32/7560_2.png) [@udon](https://forums.wyze.com/u/udon)\ **Post date:** [August 31, 2022, 7:54pm UTC](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388/282 "2022-08-31T19:54:51Z")
I just 3 of mine, went super quick, about 10 mins or less for each. The surround wasn’t foam on mine but rather a block of black silicone with the round lens. I just unscrewed the lens off the back of the PCB and the glass fell out and then I re-attached omitting the disk. The only thing I am noticing on all 3 now is the image is ever so slightly blurry, zooming in really shows it, so I assume the cameras were factory focused with the lens intact and removing that lens causes a slight blurring until refocus is done. Soooooo…time to take mine apart again and refocus I suppose. [Previous page](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388.md?page=13) [Next page](https://forums.wyze.com/t/foggy-image-possible-hardware-solution/72388.md?page=15)