I’m sure I can get some guidance here, so I have been having issues with the floodlight camera and was attempting to “reinstall" it to the app after deleting it. I have since attempted to factory reset by holding the setup button for 10 secs. The indicator light on the camera just stays blue and never resets. I have had an ongoing issue with this camera as it will “device not connected" in the app several times a week and have had to restart it on multiple occasions. Any tips on what I may be doing wrong?
Welcome to the Forum, @Mmarcus454! 
I’ll start by saying that I don’t actually have this Cam model, but a few questions come to mind:
- Are you using a microSD card in this camera, and did you remove it prior to attempting the reset as described in the instructions?
- What firmware version is your Cam Floodlight v2 using? There are at least a couple of topics here in the Forum about connectivity issues (especially with people using hidden or non-broadcast Wi-Fi SSIDs) since the most recent production firmware update a few months ago. I noticed earlier today that a new beta firmware has been released, so hopefully they’re taking those issues into account, but I haven’t seen anything explicitly stating that from Wyze.
- What did Support say when you contacted them?
I think you’re doing the right thing with the 10-second hold of the setup button, but I’d still wonder about a microSD card interfering with the process, and that’s probably the first thing I’d want to know about.
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crease beat me to it, that was the first thing that popped to my mind as well.
every now and then I have held a bit longer as the human perception of time is well, slightly fallible we shall say, but let us know on the SD card!
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Floodlight Camera V2 keeps disconnecting
This literally happens almost 3 to 4 times a week and it becomes absolutely irritating that it continues to happen. Online searches suggest that it is positioned either too close or too far from the wifi but I have it at an optimal location. Signal strength is regularly strong and when it is working, it works great. As I write this, the app currently shows it being offline. It always shows a flashing blue light and according to the status guide, that means it setting up, which makes ZERO sense as its already setup. I am really not sure what else I can do. Any help would be appreciated, thank you.
[Mod Note]: Your new topic was merged here to your original topic for context/continuity.