# Fix-It Friday 8/5/22

**URL:** <https://forums.wyze.com/t/fix-it-friday-8-5-22/237884>\
**Category:** Wyze News\
**Tags:** fix-it-friday\
**Created:** [August 5, 2022, 5:01pm UTC](https://forums.wyze.com/t/fix-it-friday-8-5-22/237884 "2022-08-05T17:01:39Z")\
**Posts on this page:** 1\
**Showing post:** 19

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**Author:** ![SlabSlayer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SlabSlayer](https://forums.wyze.com/u/SlabSlayer)\
**Post date:** [August 6, 2022, 10:55pm UTC](https://forums.wyze.com/t/fix-it-friday-8-5-22/237884/19 "2022-08-06T22:55:49Z")

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# V3 Starlight Sensor: Image Brightness & Clarity and Light Levels required for Auto IR NV on\off have been significantly degraded by Firmware update(s)

There have been many reports in the forum of serious degradation in the quality of the V3 cam image, especially in IR NV, resulting from a recent Firmware update. The IR NV and Color NV are significantly darker than previously documented. Also, the image quality is very poor: grainy with excessive digital artifacts. Image quality in color daytime has also lost it’s previous clarity with many digital artifacts, motion trails, and skipping.

Reported and documented here:

> [@Wyze cam v3 latest update hobbles Starlight sensor?](https://forums.wyze.com/t/wyze-cam-v3-latest-update-hobbles-starlight-sensor/233267):
>
> Did you guys just hobble the Starlight sensor with your latest update? I bought the v3 months ago and have been enjoying leaving the infrared night mode off because there is enough light in my area to still see stuff at night. Today it looks like mud, like a cheap webcam. Can I just revert to your old firmware and not pick up your updates anymore if you’re going to just do stuff like this?

> [@StarLight Sensor](https://forums.wyze.com/t/starlight-sensor/233777):
>
> I’m not trying to beat a dead horse here as I know this has been discussed a lot on the forum. However, recently the quality of night videos have deteriorated considerably. Not sure if it is firmware or hardware related, so I need some advise from seasoned users on this forum before I take it with support. Wyze Cam v3 Firmware 4.36.9.139 App iOS 2.32.2 Here is a short video of what’s happening: Notice that there is a huge amount of artifacts, never had that before. The quality wa…

> [@Night vision degrading](https://forums.wyze.com/t/night-vision-degrading/237583):
>
> My older Wyze cams all seem to be suffering from issues related to night vision. While one has completely lost night vision capabilities others’ night vision is barely visible and getting worse over time. I just got a new Wyze Cam V3 and it’s night vision quality difference over the older cams is like…well…night and day. Cameras that I am having issues with: Wyze Cam V2 and Wyze Cam Pan (three of these with one showing dark image even with night vision on), All of these are anywhere from 1-3 y…

The change in image brightness and quality coincides with a change in the light levels required for the V3 to Auto engage and disengage IR NV. Cams will switch into IR NV in very low light conditions, but will never disengage IR NV when light levels far exceed the threshold to engage it. Forcing a settings cycle (on\off\auto) back into Auto will return it to Color vision until the extreme low light engages IR NV again.

Reported here:

> [@Wyze cam V3. IR lights not turning off](https://forums.wyze.com/t/wyze-cam-v3-ir-lights-not-turning-off/157309/8):
>
> Thanks for the suggestion. I tried cycling from NV OFF to Auto (menu or moon button) and it worked fine on the camera activating color NV. What I am seeing now is this scenario: NV mode: Auto IR Night Conditions: Dusk or Dark Camera Target: points toward garage ground location (e.g. concrete ground). Change: Ambient light level rises from very low-light condition to daytime indoor light level (e.g. light coming thru’ from frosted glass paneling of garage door) Problem: Camera stays in …

> [@Color night mode not working](https://forums.wyze.com/t/color-night-mode-not-working/236143):
>
> Hello y’all I’ve been having trouble with two of my cam v3. Color night mode won’t work at all, it’s completely dark. I’ve restarted and unplugged and all of that but still no color night mode. Started 4 days ago all of a sudden. Suggestions?

> [@Cam v3 originally displayed color night video, now it only shows in b&w, why?](https://forums.wyze.com/t/cam-v3-originally-displayed-color-night-video-now-it-only-shows-in-b-w-why/154152/32):
>
> I have 2 Cam v3. The first one have changed its night mode from Color to B & W, after 3 weeks. I bought 2nd one and it did the same as . I don’t understand why Cam V3 worked good in first 3 weeks in color mode. It doesn’t make any sense to me about firmware update. If you want to test, just buy a new Cam V3 and you will know exactly what is going on.

> [@Wyze cam V3. IR lights not turning off](https://forums.wyze.com/t/wyze-cam-v3-ir-lights-not-turning-off/157309/19):
>
> False alarm. Still not fixed. V3 stayed in IRNV all day today. Thru some very bright conditions far brighter than current conditions (18:35 ET). Toggled from Auto to On, then to Off, Color returned. Then back to Auto. Color remained and is still on 15+ min later. 13:30 ET - IRNV AUTO FAR DUSK (bright) 18:35 ET - STILL IN IRNV AUTO FAR DUSK (not so bright) 18:35 ET - IRNV AUTO FAR DUSK (immediately after toggling On\Off\Auto)

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