# Fix-It Friday - 3/1/2024

**URL:** <https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223>\
**Category:** Wyze News\
**Tags:** fix-it-friday\
**Created:** [March 2, 2024, 12:37am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223 "2024-03-02T00:37:47Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [March 2, 2024, 12:37am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/1 "2024-03-02T00:37:47Z")

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![Fix-It Friday Callout](https://us1.discourse-cdn.com/wyze/original/3X/e/8/e877bf30b42a5c99ed9817276951048d879ef998.jpeg)

Well my Forum friends, we made it to Friday! 😀

You know what that means. it means it is time for this month’s Fix-It-Friday callout! 🎉

If this is your first Fix-It Friday, welcome! For background, while our communities are not designed to be a replacement for [Wyze Support](https://support.wyze.com/hc/en-us), our community members and community managers do our best to help you out here. As our communities scale up, we want to make sure that any outstanding bugs or issues that you folks are facing are on our internal radar and that we’re transparent in our process of working on them.

Here’s how this works:

- We’ll make a post on the first Friday of the month in every community (Core Community on Facebook, Forums, Reddit, and Discord).
- Check the comments. If you see any other comments with issues that you’re facing, vote for them with a like (the heart button at the bottom of their reply)
- Got something new? Reply to our post with the top issue that you’re facing this week with your Wyze products to help loop us in.
- We’ll grab the top comment from each community and make a follow-up post on Monday to detail what those issues are and how we plan to fix them. If we need more info from the community to help figure out what’s going on, we’ll let you know on Monday - so please make sure to take a look!
- The following Mondays in the month, we’ll be posting updates about our progress on Fix-It Friday submissions.
- Sometimes Mondays are actually Tuesdays if we don’t get all the info we need on time for posting on Monday. Our apologies! 😅
- Remember, this is for existing things that aren’t working right. If you are looking for a new feature or for us to add functionality that’s not already available, please use our [Wishlist](https://forums.wyze.com/c/wishlist)instead!

We’re constantly working on improvements for everyone. But we hope that this process will both help us prioritize issues that are important to our communities and help you feel more in the loop.

Got a request for something new or an additional feature? Check our [Wishlist](https://forums.wyze.com/c/wishlist/l/votes)to see if it’s in the works or has been requested. 🙂

If you want to see how this works, you can check this previous Fix-It Friday post:

> [@Fix-It Friday - 2/2/2024](https://forums.wyze.com/t/fix-it-friday-2-2-2024/288437):
>
> [Fix-It Friday Callout] Well my Forum friends, we made it to Friday! grinning You know what that means. it means it is time for this month’s Fix-It-Friday callout! tada If this is your first Fix-It Friday, welcome! For background, while our communities are not designed to be a replacement for [Wyze Support](https://support.wyze.com/hc/en-us), our community members and community managers do our best to help you out here. As our communities scale up, we want to make sure that any outstanding bugs or issues that you folks are …

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<div class="post-metadata">

**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [March 2, 2024, 12:37am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/2 "2024-03-02T00:37:55Z")

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [March 2, 2024, 2:19am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/3 "2024-03-02T02:19:32Z")

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# Some OG cams are having trouble with SD card playback

There are reports that some people are having trouble viewing SD cards with OG cams after recent updates. This seems to particularly be the case for those without Cam Plus (though some with Cam Plus are reporting the issue too). Users reporting that they can do playback for about 30 seconds before it freezes.

This was reported by @StevenP in the following threads:

> [@SD Card Viewing and recording](https://forums.wyze.com/t/sd-card-viewing-and-recording/288008):
>
> I have recently started having issues with my cameras not playing back off of the SD cards correctly. It shows it has recorded during the time periods I am looking but when I go back to a certain time when I want to view the event and record it, it stops after a few seconds and freezes. I have probably 20 cameras or so and I haven’t tried all of them but I have specifically had the same issue on 3 of them during events times that I wanted to record. Has anyone else started experiencing this is…

> [@Wyze Support Issues](https://forums.wyze.com/t/wyze-support-issues/292051):
>
> They just closed my ticket!!! No response for a resolution! I have just ordered a different brand of camera to test. If that works out, I will have many Wyze items to sell, (27) cameras to start. If not, I will order another one from a different brand. Includes (15) OG cameras, (3) pan cameras, (7) V2 cameras, (2) outdoor cameras and hub. Many other Wyze devices after that. Let me know if there is any interest in a package deal. (At least 100 items across their portfolio of offerings.) All I …

@mike7 confirmed they are having the same problem even with Cam Plus.

> [@SD Card Viewing and recording](https://forums.wyze.com/t/sd-card-viewing-and-recording/288008/3):
>
> I started another thread, I’m having the same problem. 16 cameras here. All are CAM+ subscribed. This needs a solution. I have no doubt you’d like an unlimited customer, but kidding about that subject is in rather poor taste in light of this issue. Add most of my 16 to the list of Steven’s 27.

@pauline.hodel also reported the same issue here:

> [@SD Card Viewing and recording](https://forums.wyze.com/t/sd-card-viewing-and-recording/288008/41):
>
> Same issue here with my OG cam for the past week or so [since the last couple of firmware updates]. Using high endurance SDCARD and have tried another SDCARD as well. Please check the latest firmware updates to see if thats caused the issue. Firmware version 1.0.80

@Guycan confirmed the issue here:

> [@SD Card Viewing and recording](https://forums.wyze.com/t/sd-card-viewing-and-recording/288008/46):
>
> Having the same exact issue on 2 OG with high endurance cards after the last update

@striker-byway-01 confirmed the same issue:

> [@SD Card Viewing and recording](https://forums.wyze.com/t/sd-card-viewing-and-recording/288008/60):
>
> I bought my first OG Cam a couple of weeks ago. I am seeing the same thing many others in this thread are. In my case, I cannot tell if it was caused by the latest fw update since I updated my cam to the latest when I initially set it up out of the box. I am experiencing video stream lockup during playback SOME of the time. If I have an event that I wish to watch, I can go back prior to the event, it will stream fine right up to about the time the camera sent me the notification, and then it w…

For what it is worth, since this is clearly not an isolated incident, then I think this is one of the highest-impact issues and should make it into FiF from at least one of the platforms.

If this issue is affecting you, please vote on it.

Note that Jason reports all issues regardless, but the top issue in each platform will get the benefit of weekly reports on progress.

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<div class="post-metadata">

**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [March 2, 2024, 3:15am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/4 "2024-03-02T03:15:45Z")

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# WCO cams have stopped streaming to Alexa Displays

Reported here by @andrep182 :

> [@Wyze Cam & Amazon Echo Show](https://forums.wyze.com/t/wyze-cam-amazon-echo-show/198834/8):
>
> Hello, I know this is old thread, but I’m curious if you are still able to show your Outdoor cam on Echo show 5 successfully. I can view all of my plugged-in Wyze cameras on my Echo show just fine, but for whatever reason I cannot display the outdoor cam V2 on it. Not sure if this is a known bug or not. Please advise.

Confirmed by @carverofchoice and @R.Good in that same thread.

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<div class="post-metadata">

**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [March 2, 2024, 3:23am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/5 "2024-03-02T03:23:09Z")

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# Sense Hub not reconnecting on it’s own

I have been experiencing this issue for a few months, but just found a report from @al_cardinal of it happening with more than just me, indicating it is not an isolated incident:

> [@Wyze Outage and Investigation of Security Issue](https://forums.wyze.com/t/wyze-outage-and-investigation-of-security-issue/290462/162):
>
> This works on replacement, but why will the sense not reconnect on its own. Both hubs I have do not reconnect after power outage and I have to manually reset or delete and add back as a new device. Not right. I have both hubs hardwired ethernet, my router is perfectly fine and everything else reconnect so the issue is not there its the hub. Supports answer is to reset or delete and re add as new device and if that fails send out a replacement that does the exact same thing. How can they deem thi…

For myself, my original hub started going offline regularly and then would not come back online without me manually restarting it. So, I bought a new hub, but that one started doing the same thing…routinely going offline and then not coming back online unless I manually restart the hub. Now, I see others reporting the same thing.

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**Author:** ![tc10](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tc10/32/73707_2.png) [@tc10](https://forums.wyze.com/u/tc10)\
**Post date:** [March 2, 2024, 3:40am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/6 "2024-03-02T03:40:47Z")

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Any update on streaming Wyze cams on iPhone Google Home app?

Is there a link to Google page with moew info on this?

If the Wyze cams stream with android defices, it seems the fix should not take so many months unless Google is not really interested in helping us …

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [March 2, 2024, 3:40am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/7 "2024-03-02T03:40:52Z")

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# WCO cams have a forced cooldown period of 1 minute even with cam plus and “No Cooldown” setting.

This was reported by @jh006 here:

> [@Wyze Cam Outdoor V1 with Cam Plus - Cooldown period resets itself every day](https://forums.wyze.com/t/wyze-cam-outdoor-v1-with-cam-plus-cooldown-period-resets-itself-every-day/280537):
>
> I have three Wyze Cam Outdoor, V1 cameras in my back yard. All are on Cam Plus. All are powered by Wyze solar panels, so I never have to touch them. Generally, they just work. Recently, though, I discovered that all three have been resetting the cooldown period. I set it to “No cooldown” and it’s good for the day. When I check the next day, it’s back to “1 minute.” neutral_face Note: In case it matters, I have a rule set up to turn notifications off during the day and back on at night. I al…

It was reported by @jozefd14 here:

> [@WCO V1 & V2 since Nov 6 update, cooldown period is 1 minute even with Cam Plus and even changing it to "no cooldown"](https://forums.wyze.com/t/wco-v1-v2-since-nov-6-update-cooldown-period-is-1-minute-even-with-cam-plus-and-even-changing-it-to-no-cooldown/289169):
>
> As the title says, there is a big issue IMO that the WCO V1 and V2s are experiencing since the Nov 6 update. Respectfully the [4.17.4.427] update for the V1 and [4.48.4.427] for the V2. Just resubmitted the logs from my base station and WCO V2 for the “reset cooldown period/1 minute cooldown” with cam plus subscription. When the base station gets rebooted, ever since the WCO V2 update 4.48.4.427 (November 6, 2023) and 4.17.4.427 (November 6, 2023) WITH A CAM PLUS SUBSCRIPTION, the cooldown per…

It’s been confirmed by LOTS of people including myself, @Antonius @tjl9109 @B-Man @bsmithinnc @just2jack @capecodexcavating @dbateswv & @IEatBeans

WyzeJasonJ has [confirmed that Wyze is aware of this issue and last I heard they were trying to find the root cause](https://forums.wyze.com/t/wyze-cam-outdoor-v1-with-cam-plus-cooldown-period-resets-itself-every-day/280537/37).

This issue is also very worthy of likes to win as the popular “high impact” issue on at least one of the Platforms.

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [March 2, 2024, 3:43am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/8 "2024-03-02T03:43:12Z")

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Will you try “Reconnecting” Wyze to Google and see if it fixes it and let me know if it doesn’t. I assumed this issue was resolved, but if it isn’t, I’d like to pass that on.

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [March 2, 2024, 4:01am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/9 "2024-03-02T04:01:19Z")

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# Not able to switch cameras from a Cam Plus license back to Cam Plus Lite

@WildBill reported the issue here:

> [@Why Can’t I switch cameras from CamPlus to CamPlus Lite?](https://forums.wyze.com/t/why-can-t-i-switch-cameras-from-camplus-to-camplus-lite/288945):
>
> I was trying to move one camera from CamPlus to CamPlus Lite and the app forced all the cameras to my unlimited CamPlus license. Now I can’t move any of them back to CPL. The app won’t let me remove any cameras from CamPlus so that I can reassign them to lite. WTF? App 2.48.0(4) on both iPad and iPhone.

Confirmed by @p2788deal here:

> [@Event recordings now require cam plus?](https://forums.wyze.com/t/event-recordings-now-require-cam-plus/253876/14):
>
> I tried to test this just now, but it won’t let me move a cam back to Cam+ Lite. Another bug!

Confirmed by @gcl1 here:

> [@Why Can’t I switch cameras from CamPlus to CamPlus Lite?](https://forums.wyze.com/t/why-can-t-i-switch-cameras-from-camplus-to-camplus-lite/288945/26):
>
> FYI I can remove my cams from CamPlus but cant get them to go on the lite service plan. I wish I never tried the CamPlus option, it might have been a factor in this FUBAR.

> [@Why Can’t I switch cameras from CamPlus to CamPlus Lite?](https://forums.wyze.com/t/why-can-t-i-switch-cameras-from-camplus-to-camplus-lite/288945/28):
>
> Seems to me that way also, and I am sure it is SUPPOSED to work that way. But it does not. [Screenshot 2024-02-25 161428]

Though gcl1 did get it to work on the website, WildBill couldn’t get it to work that way.

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**Author:** ![tc10](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tc10/32/73707_2.png) [@tc10](https://forums.wyze.com/u/tc10)\
**Post date:** [March 2, 2024, 4:15am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/10 "2024-03-02T04:15:55Z")

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still not working. I unlinked account and also restarted Google Home app and readded the cams. switches & lights work fine.

 ![IMG_7168](https://us1.discourse-cdn.com/wyze/original/3X/9/7/9762738db660a76848891689ec9b2dfc046d81d5.png)

 ![IMG_7169](https://us1.discourse-cdn.com/wyze/original/3X/6/7/67d641a76c8f71e35b876dae2f21a13c648009c9.jpeg)

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [March 2, 2024, 4:38am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/11 "2024-03-02T04:38:00Z")

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OK, looks like what they need to help with this, is for people to contact support, open a support ticket and then come back and tag Jason with the Support Ticket number. Then he can get that to the right people that are supposed to oversee this with their Google Contacts:

> [@Fix-It Friday - 1/5/2024](https://forums.wyze.com/t/fix-it-friday-1-5-2024/285825/24):
>
> 😠 _ **Reddit - Unable to stream cameras in Google Home** _ 😠
> 
> The Google Home app not viewing live streams is a bug on the Google Home app and they’re working on it now. For Google Nest devices not viewing streams, please try re-pairing the connection between Wyze and Google Home. If that doesn’t work, please let us know by contacting support and opening a ticket as we will need to get your account info to troubleshoot further. After opening the support ticket, please post the ticket number here.

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**Author:** ![tc10](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tc10/32/73707_2.png) [@tc10](https://forums.wyze.com/u/tc10)\
**Post date:** [March 2, 2024, 4:54am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/12 "2024-03-02T04:54:01Z")

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![IMG_7170](https://us1.discourse-cdn.com/wyze/original/3X/3/4/3487a17e2d37d1226c7e4fa74b6050e5c6ab3389.jpeg)

I put in ticket in October. I can resubmit it. Nothing has changed.

found the number  
[Wyze Ticket 3404345] Re: Google Integration | Won’t Stream

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<div class="post-metadata">

**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [March 2, 2024, 4:59am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/13 "2024-03-02T04:59:56Z")

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K. I know Jason will see it here since he follows the Fix-it-Friday threads. If he thinks it would help to do more, we’ll see what he says.

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**Author:** ![jh006](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/jh006/32/105959_2.png) [@jh006](https://forums.wyze.com/u/jh006)\
**Post date:** [March 2, 2024, 5:24am UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/14 "2024-03-02T05:24:35Z")

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Add me to the list. I can confirm that the 1 minute cool down is happening, even when the setting says No Cooldown.

I just watched a cat (with my own eyes) walk past two of my WCO V1 cams. Both cams captured this movement. Then, the cat did a 180 and retraced its steps. Neither cam captured the return trip.

This happens almost nightly in my back yard. I see a number of critters come through. I rarely see them leave because of the 1 minute cooldown.

😬😑

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**Author:** ![muerte33](https://avatars.discourse-cdn.com/v4/letter/m/58956e/32.png) [@muerte33](https://forums.wyze.com/u/muerte33)\
**Post date:** [March 2, 2024, 1:08pm UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/15 "2024-03-02T13:08:41Z")

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When “record sound” is turned OFF under Advanced Settings on V3 and V3 Pro cameras some customers on Android phones and CAM+ get stuttering on event playback. Happens with the current version of the App and all updated Firmware!  
This was reported/accepted on the February 2024 Fix-it Friday list, and still has NOT been resolved!  
Here is a link to one of the threads:

> [@All of my V3 CAM PLUS cameras have stuttering event playback when not recording sound](https://forums.wyze.com/t/all-of-my-v3-cam-plus-cameras-have-stuttering-event-playback-when-not-recording-sound/287945):
>
> I have had this odd event playback issue with one of my cameras for over a year. The problem started on a second camera shortly after the CAM PLUS subscription auto-renewed in December. I just noticed a third camera is now exhibiting the same issue. I have tried the following with one of the three V3 cameras: Restart Power Cycle Manual re-flash of firmware Remove from WYZE app Add to WYZE app with same name Cleared app cache Uninstalled WYZE app, rebooted phone, and reinstalled app Installe…

Thanks very much!

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**Author:** ![StevenP](https://avatars.discourse-cdn.com/v4/letter/s/4bbf92/32.png) [@StevenP](https://forums.wyze.com/u/StevenP)\
**Post date:** [March 2, 2024, 2:48pm UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/16 "2024-03-02T14:48:49Z")

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_ **OG Cameras with SD card replay issue** _

I am going to throw in a theory here. Disclaimer: I am not a software developer but as a Mechanical Engineer, I feel I am strong in root cause definition to then find a corrective action…

In my case, out of 27 cameras, only the (15) OG’s are experiencing the issue. All others are fine.

As mentioned in post above, I continuous play and store to SD card. When I go to playback video, depending on where it starts as I scroll through it plays for a few seconds and freezes. If I hit the 30sec forward arrow, it plays for 30 secs and then freezes. When I look at the files on the SD card, they are all there and can be shown. They are in 1-minute snippets that I guess gets stitched together when you play back.

My theory is when I scroll back to a time slot, it starts somewhere within that 1-minute file and plays to the end of the file, then freezes. By hitting the 30 sec foreword, it jumps to the next file and plays 30 secs exactly and then freezes. It is not stitching the files together in a continuous process.

This started probably early January. All OG’s experienced it at the same time. The others are fine. When I get notification for firmware update one a camera, I always blanket update all of them.

Since Wyze is terrible about giving you information on the updates when released, I must blindly do it. I also don’t see where you can go back to previous versions. or even a log as to when I did the last update. I suspect it was probably early January.

Please consider this as a high priority for fix-it-friday and **thank you to carverofchoice** for turning me on to this avenue for support.

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**Author:** ![muerte33](https://avatars.discourse-cdn.com/v4/letter/m/58956e/32.png) [@muerte33](https://forums.wyze.com/u/muerte33)\
**Post date:** [March 2, 2024, 3:22pm UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/17 "2024-03-02T15:22:39Z")

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Is it just the OG, or do the OG Telephoto cameras exhibit this behavior too?  
I am thinking about ordering an OG to test, but I am really interested in the Telephoto one for license plate reading. I would also purchase a $20 Wyze branded 128gb MicroSDXC card (or the $30 256gb one) just to make sure it is NOT blamed as the culprit.  
Thanks, and hopefully it gets resolved.

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<div class="post-metadata">

**Author:** ![StevenP](https://avatars.discourse-cdn.com/v4/letter/s/4bbf92/32.png) [@StevenP](https://forums.wyze.com/u/StevenP)\
**Post date:** [March 2, 2024, 4:01pm UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/18 "2024-03-02T16:01:22Z")

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I have (2) of my (15) OG’s that are telephoto. They both exhibit the same issue. I have tried (2) brands of high endurance cards in two of my cameras each and still has same issue.

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**Author:** ![K6CCC](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/k6ccc/32/1591_2.png) [@K6CCC](https://forums.wyze.com/u/K6CCC)\
**Post date:** [March 2, 2024, 8:02pm UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/19 "2024-03-02T20:02:08Z")

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Steven, I am unable to duplicate your problem with either of OG-Tele cameras that have SD cards.

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**Author:** ![muerte33](https://avatars.discourse-cdn.com/v4/letter/m/58956e/32.png) [@muerte33](https://forums.wyze.com/u/muerte33)\
**Post date:** [March 3, 2024, 11:34pm UTC](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223/20 "2024-03-03T23:34:34Z")

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Android App 2.49.4 V3 Pro Camera when selecting the “Spotlight Settings” under “Settings”, you get a white screen and the app exits back to the main menu. Firmware version 4.58.11.8391  
**Workaround:**  
Turn spotlight ON from single live view, then go into “Settings”, “Spotlight Settings”.

When using DARK theme under App Settings, the floating window icon is not visible on the V3 Pro and Battery Cam Pro (maybe other devices too).  
**Workaround:**  
Switch to Light Theme under App Settings.

[Next page](https://forums.wyze.com/t/fix-it-friday-3-1-2024/292223.md?page=2)
