# Firmware updates - Released 4/15/2024

**URL:** <https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299>\
**Category:** Wyze News\
**Created:** [April 15, 2024, 6:13pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299 "2024-04-15T18:13:13Z")\
**Posts on this page:** 20\
**Page:** 5

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**Author:** ![Resist](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Resist](https://forums.wyze.com/u/Resist)\
**Post date:** [October 23, 2024, 1:13am UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/81 "2024-10-23T01:13:51Z")

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So many issues with my Air Purifier now too! On the app is shows the air quality for my city is Moderate, yet when I pull up the Insights page the outdoor pollutants categories all show Good. The AQI number inside the green circle on the main page kind of updates randomly regardless of when it says it last updated. For instance, the AQI has updated a few times on the app, yet below the green circle it says it was last updated 23 minutes ago, which isn’t true. And, seems like it should have been designed to update whenever the app is opened and then it should continue to update in real time while viewing on the app. Oh and now the center AQI number LED on the Air Purifier panel, shows the horizontal LED in the middle of the number is way brighter than the other LED’s.

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**Author:** ![habib](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/habib/32/110070_2.png) [@habib](https://forums.wyze.com/u/habib)\
**Post date:** [October 23, 2024, 10:16am UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/82 "2024-10-23T10:16:12Z")

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> [@carverofchoice](#):
>
> For those wondering what I mean by some people having bandwidth considerations…on my internet alone, in less than 2 days I’ve already “uploaded” roughly 80GB of data through Wyze AWS. If it continues at that pace, that would be 1.2TB in just UPLOAD data to Wyze, not counting all my other internet use, including streaming TV shows, working from home, etc.

Nailed it! Case in point, I am on a 500GB capped service. In six days I went through 70GB with only four cameras, two days working remote and about four hours of streaming. I will eat up through those 500GB in no time. When that happens my cameras will be useless.

> [@carverofchoice](#):
>
> Wyze did confirm they are working on it. 👍

That is a good news, but it has been six months and no resolution in sight. I think Wyze’s confirmation is just to quiet down pissed off users and move on to develop trivial and useless features in the app.

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [October 23, 2024, 10:42am UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/83 "2024-10-23T10:42:22Z")

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Well, I’ll bring this back up for you and @WildBill and others in the new AMA!

 ![image](https://us1.discourse-cdn.com/wyze/original/3X/d/b/db0fb807aea98a467475d8cbdb94ddcd9906afd1.png)

Feel free to upvote the question if you have Reddit so it’s more likely they address it publicly (priority is given to the most upvoted questions, though they often try to answer a bunch of others too with as much as they can get through in the time allotted:  
[https://www.reddit.com/r/wyzecam/comments/1g9r1uu/comment/ltbjzn1/?utm\_source=share&utm\_medium=web3x&utm\_name=web3xcss&utm\_term=1&utm\_content=share\_button](https://www.reddit.com/r/wyzecam/comments/1g9r1uu/comment/ltbjzn1/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button)

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**Author:** ![habib](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/habib/32/110070_2.png) [@habib](https://forums.wyze.com/u/habib)\
**Post date:** [October 23, 2024, 11:03am UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/84 "2024-10-23T11:03:36Z")

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You’re a Good Man, Charlie Brown!

I voted and thank you kindly sir. I hope Wyze will listen.

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**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\
**Post date:** [October 23, 2024, 11:30am UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/85 "2024-10-23T11:30:28Z")

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You’re welcome. I do what I can to try to represent the community and make sure you all are heard, both publicly like in these AMA’s and behind the scenes where I can. I can’t promise they will always DO what everyone wants for a number of various possible reasons, but I know a ton of feedback is definitely heard and passed on. Even if it’s been passed on in back channels, it can be helpful to ask again publicly in these AMAs to try to get public responses and more public exposure to such issues.

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**Author:** ![habib](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/habib/32/110070_2.png) [@habib](https://forums.wyze.com/u/habib)\
**Post date:** [October 23, 2024, 1:28pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/86 "2024-10-23T13:28:36Z")

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> [@carverofchoice](#):
>
> I can’t promise they will always DO what everyone wants for a number of various possible reasons

I don’t know about the rest, but I for one would never expect you to promise me anything. Whatever you do is greatly appreciated.

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**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\
**Post date:** [October 23, 2024, 1:57pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/87 "2024-10-23T13:57:12Z")

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> [@spamoni](#):
>
> Basically I was told they need a Log after a connection is successful when using the buttons and not unplugging it.

Created yesterday… Air Purifier offline, did a WiFi reset by pressing and holding Auto Mode and Fan Speed buttons until WiFi icon started flashing, went through setup process, generated log. **Log ID:**  **1627970**

 ![Screenshot_20241022_173846_WyzeBeta](https://us1.discourse-cdn.com/wyze/original/3X/3/a/3af0ea40f1b4ee10c14d7a9c7013cc04cd6a8646.jpeg)

Will submit an additional log, probably later today, as my units go offline daily.

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**Author:** ![towelkingdom](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/towelkingdom/32/107247_2.png) [@towelkingdom](https://forums.wyze.com/u/towelkingdom)\
**Post date:** [October 25, 2024, 5:34am UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/88 "2024-10-25T05:34:04Z")

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I’ve got another log. Just reconnected again:

1631226

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**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\
**Post date:** [October 25, 2024, 8:57am UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/89 "2024-10-25T08:57:24Z")

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Thanks. Sent the others. Will provide this one as well and see if there is a status

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**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\
**Post date:** [October 25, 2024, 11:15pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/90 "2024-10-25T23:15:54Z")

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And another from me:

Log ID: **1631791**

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**Author:** ![towelkingdom](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/towelkingdom/32/107247_2.png) [@towelkingdom](https://forums.wyze.com/u/towelkingdom)\
**Post date:** [October 28, 2024, 8:40pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/91 "2024-10-28T20:40:45Z")

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@spamoni Another one from me:  
1635372

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**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\
**Post date:** [October 28, 2024, 9:57pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/92 "2024-10-28T21:57:21Z")

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Thanks. Let me see if they need more.

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**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\
**Post date:** [October 31, 2024, 4:11pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/93 "2024-10-31T16:11:24Z")

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> [@spamoni](#):
>
> Let me see if they need more.

Need more? I can provide multiple logs per day. 😁

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**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\
**Post date:** [October 31, 2024, 4:47pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/94 "2024-10-31T16:47:58Z")

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They are working on a fix. I believe the logs sent were sufficient

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**Author:** ![towelkingdom](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/towelkingdom/32/107247_2.png) [@towelkingdom](https://forums.wyze.com/u/towelkingdom)\
**Post date:** [October 31, 2024, 4:56pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/95 "2024-10-31T16:56:14Z")

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That’s so good to hear! Both of mine just disconnected again yesterday. Usually it’s just the one in my dining room.

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**Author:** ![mstras](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@mstras](https://forums.wyze.com/u/mstras)\
**Post date:** [November 22, 2024, 9:20pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/96 "2024-11-22T21:20:06Z")

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Any Update on this. I have 3 and each one goes out every day.

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**Author:** ![eagle328](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/eagle328/32/41755_2.png) [@eagle328](https://forums.wyze.com/u/eagle328)\
**Post date:** [November 22, 2024, 10:12pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/97 "2024-11-22T22:12:27Z")

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Same here. 3 units that have the same issue for months now.

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**Author:** ![towelkingdom](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/towelkingdom/32/107247_2.png) [@towelkingdom](https://forums.wyze.com/u/towelkingdom)\
**Post date:** [November 22, 2024, 10:24pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/98 "2024-11-22T22:24:15Z")

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I’m still experiencing it, too. No update has fixed it yet.

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**Author:** ![ashtonwalky](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ashtonwalky/32/98115_2.png) [@ashtonwalky](https://forums.wyze.com/u/ashtonwalky)\
**Post date:** [December 10, 2024, 5:31am UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/99 "2024-12-10T05:31:54Z")

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Any word on this issue?

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**Author:** ![kadilorenzo](https://avatars.discourse-cdn.com/v4/letter/k/439d5e/32.png) [@kadilorenzo](https://forums.wyze.com/u/kadilorenzo)\
**Post date:** [December 27, 2024, 6:23pm UTC](https://forums.wyze.com/t/firmware-updates-released-4-15-2024/296299/100 "2024-12-27T18:23:31Z")

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Have you received any progress updates from Wyze on this?

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