# Events not recording?

**URL:** <https://forums.wyze.com/t/events-not-recording/123115>\
**Category:** Cameras\
**Created:** [September 14, 2020, 7:09pm UTC](https://forums.wyze.com/t/events-not-recording/123115 "2020-09-14T19:09:43Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![feketejmj](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@feketejmj](https://forums.wyze.com/u/feketejmj)\
**Post date:** [September 14, 2020, 7:09pm UTC](https://forums.wyze.com/t/events-not-recording/123115/1 "2020-09-14T19:09:43Z")

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All of a sudden events are not showing up on one of my Wyze cams. I have 5 total and it is working on all but 1. No settings were changed. Worked several hours ago but when I go into events nothing for that camera. If I go to playback all video is there so it is recording. Even tried changing sensitivity but still doesn’t pick up person. This is super frustrating!

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**Author:** ![shifty189](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/shifty189/32/25237_2.png) [@shifty189](https://forums.wyze.com/u/shifty189)\
**Post date:** [September 14, 2020, 7:36pm UTC](https://forums.wyze.com/t/events-not-recording/123115/2 "2020-09-14T19:36:06Z")

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Please double check that you don’t have a filter set when viewing the events. Some have reported a filter was applied without there knowledge.

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**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\
**Post date:** [September 14, 2020, 8:54pm UTC](https://forums.wyze.com/t/events-not-recording/123115/3 "2020-09-14T20:54:00Z")

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Have you tried power cycling the camera that is having issues?

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**Author:** ![feketejmj](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@feketejmj](https://forums.wyze.com/u/feketejmj)\
**Post date:** [September 15, 2020, 12:51am UTC](https://forums.wyze.com/t/events-not-recording/123115/4 "2020-09-15T00:51:36Z")

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I did check and there is no filter set. Still no person.

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**Author:** ![feketejmj](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@feketejmj](https://forums.wyze.com/u/feketejmj)\
**Post date:** [September 15, 2020, 12:52am UTC](https://forums.wyze.com/t/events-not-recording/123115/5 "2020-09-15T00:52:10Z")

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Yes, did that and getting motion now, but no person detected.

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**Author:** ![shifty189](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/shifty189/32/25237_2.png) [@shifty189](https://forums.wyze.com/u/shifty189)\
**Post date:** [September 15, 2020, 1:09am UTC](https://forums.wyze.com/t/events-not-recording/123115/6 "2020-09-15T01:09:43Z")

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In the app, under “Account” does it show your plus account is active?

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**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\
**Post date:** [September 15, 2020, 1:20am UTC](https://forums.wyze.com/t/events-not-recording/123115/7 "2020-09-15T01:20:17Z")

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So you are getting motion event videos, but they arn’t getting tagged as person videos in the event tab? Like @shifty189 mentioned, do you use camplus? Or are you a legacy PD user? Are which ever you use enabled in services? Can you post screen shots of the detection and event recording settings for that camera? (Easier than typing out and maybe fresh eyes will see something that is a miss.)

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**Author:** ![feketejmj](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@feketejmj](https://forums.wyze.com/u/feketejmj)\
**Post date:** [September 15, 2020, 1:38am UTC](https://forums.wyze.com/t/events-not-recording/123115/8 "2020-09-15T01:38:02Z")

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Yes I have Cam Plus. It was working correctly this miring and all of a sudden is not tagging person on the kitchen cam. All others ok. I have total, all same settings.

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**Author:** ![feketejmj](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@feketejmj](https://forums.wyze.com/u/feketejmj)\
**Post date:** [September 15, 2020, 1:40am UTC](https://forums.wyze.com/t/events-not-recording/123115/9 "2020-09-15T01:40:23Z")

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![image](https://us1.discourse-cdn.com/wyze/original/3X/9/a/9af363f4c2bd3249eddbe0972a38427e8ee8eec0.jpeg)

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**Author:** ![feketejmj](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@feketejmj](https://forums.wyze.com/u/feketejmj)\
**Post date:** [September 15, 2020, 1:40am UTC](https://forums.wyze.com/t/events-not-recording/123115/10 "2020-09-15T01:40:57Z")

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![image](https://us1.discourse-cdn.com/wyze/original/3X/c/4/c4494a515445f1b1a6b2607ade2b06759af50b1d.jpeg)

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**Author:** ![feketejmj](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@feketejmj](https://forums.wyze.com/u/feketejmj)\
**Post date:** [September 15, 2020, 1:44am UTC](https://forums.wyze.com/t/events-not-recording/123115/11 "2020-09-15T01:44:19Z")

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![image](https://us1.discourse-cdn.com/wyze/original/3X/b/e/bea9818911d17c06b733ad4c641d9a3ae78fcea6.jpeg)

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**Author:** ![StopICU33](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stopicu33/32/121370_2.png) [@StopICU33](https://forums.wyze.com/u/StopICU33)\
**Post date:** [September 15, 2020, 2:24am UTC](https://forums.wyze.com/t/events-not-recording/123115/12 "2020-09-15T02:24:31Z")

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Have you tried to deactivate Cam Plus on the kitchen cam. Then power cycle that cam and afterwards reactivate the Cam Plus? If not, it’s something you can try.

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**Author:** ![feketejmj](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@feketejmj](https://forums.wyze.com/u/feketejmj)\
**Post date:** [September 15, 2020, 11:18am UTC](https://forums.wyze.com/t/events-not-recording/123115/13 "2020-09-15T11:18:46Z")

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Thank you…yes, just did that and it is working again. I appreciate your help.

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**Author:** ![StopICU33](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stopicu33/32/121370_2.png) [@StopICU33](https://forums.wyze.com/u/StopICU33)\
**Post date:** [September 15, 2020, 4:40pm UTC](https://forums.wyze.com/t/events-not-recording/123115/14 "2020-09-15T16:40:14Z")

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You’re welcome and glad to hear!
