# Event clips

**URL:** <https://forums.wyze.com/t/event-clips/221338>\
**Category:** Cameras\
**Tags:** cam-v1-v2\
**Created:** [March 15, 2022, 2:32am UTC](https://forums.wyze.com/t/event-clips/221338 "2022-03-15T02:32:19Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![amarryat](https://avatars.discourse-cdn.com/v4/letter/a/6f9a4e/32.png) [@amarryat](https://forums.wyze.com/u/amarryat)\
**Post date:** [March 15, 2022, 2:32am UTC](https://forums.wyze.com/t/event-clips/221338/1 "2022-03-15T02:32:19Z")

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I’ve had my cameras for years. Suddenly without any change by me, events aren’t recording.

Please fix this

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**Author:** ![towelkingdom](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/towelkingdom/32/107247_2.png) [@towelkingdom](https://forums.wyze.com/u/towelkingdom)\
**Post date:** [March 15, 2022, 2:39am UTC](https://forums.wyze.com/t/event-clips/221338/2 "2022-03-15T02:39:59Z")

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You have to subscribe to cam plus lite, cam plus, or cam plus pro to get videos. The free service is only thumbnails now. Wyze sent out an email notifying users of this change and they did a name your price option for cam plus lite.

More info here:

> [@Cam Plus Lite Deadline Extended to February 28th - 2/14/22](https://forums.wyze.com/t/cam-plus-lite-deadline-extended-to-february-28th-2-14-22/217484):
>
> [[image]](https://wyze.com/)Deadline extended! Here’s how to keep continue recording videos to the cloud. [[Shop Plans]](https://services.wyze.com/catalogs/)[Opt in to Cam Plus Lite](https://services.wyze.com/catalogs/)Name your price - including $0/mo if you’re not in a position to contribute. Hey, friend! In case you missed it, Wyze Cams without [Cam Plus Lite](https://services.wyze.com/catalogs/) or [Cam Plus](https://services.wyze.com/detail/camplus) will soon save still snapshots to the cloud when motion/sound are detected instead of video recordings by default.\* The change was supposed to happen tomorrow, BUT we pushed it to February 28th. We’ll be making…

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**Author:** ![jumpingbean001](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@jumpingbean001](https://forums.wyze.com/u/jumpingbean001)\
**Post date:** [March 15, 2022, 2:53am UTC](https://forums.wyze.com/t/event-clips/221338/3 "2022-03-15T02:53:00Z")

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So i am very irritated that i bought all these cameras and you took away the event clip recording… what is safe about that?? So much for  
security!!! I want my money back!!

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**Author:** ![jumpingbean001](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@jumpingbean001](https://forums.wyze.com/u/jumpingbean001)\
**Post date:** [March 15, 2022, 2:53am UTC](https://forums.wyze.com/t/event-clips/221338/4 "2022-03-15T02:53:58Z")

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What good is a snapshot of you miss the perp?? What a rip off!!

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**Author:** ![speadie](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/speadie/32/106541_2.png) [@speadie](https://forums.wyze.com/u/speadie)\
**Post date:** [March 15, 2022, 3:00am UTC](https://forums.wyze.com/t/event-clips/221338/5 "2022-03-15T03:00:52Z")

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How is getting free cloud recording and person detection a rip off? Just opt into cam plus light. The only thing that changed is they made it opt-in instead of opt-out.

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**Author:** ![jumpingbean001](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@jumpingbean001](https://forums.wyze.com/u/jumpingbean001)\
**Post date:** [March 15, 2022, 3:03am UTC](https://forums.wyze.com/t/event-clips/221338/6 "2022-03-15T03:03:50Z")

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From my understanding i have to pay for a service that was free.

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**Author:** ![speadie](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/speadie/32/106541_2.png) [@speadie](https://forums.wyze.com/u/speadie)\
**Post date:** [March 15, 2022, 3:04am UTC](https://forums.wyze.com/t/event-clips/221338/7 "2022-03-15T03:04:14Z")

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No, it’s still free, if you want it to be. You can set a price of 0.

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**Author:** ![jumpingbean001](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@jumpingbean001](https://forums.wyze.com/u/jumpingbean001)\
**Post date:** [March 15, 2022, 3:04am UTC](https://forums.wyze.com/t/event-clips/221338/8 "2022-03-15T03:04:53Z")

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Where? When i try to pull it up it asks for a subscription

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**Author:** ![speadie](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/speadie/32/106541_2.png) [@speadie](https://forums.wyze.com/u/speadie)\
**Post date:** [March 15, 2022, 3:06am UTC](https://forums.wyze.com/t/event-clips/221338/9 "2022-03-15T03:06:06Z")

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account\>services\> scroll all the way to the right and select “cam plus light” there should be an option to “name your price”, just select $0.  
More info in this thread:  
[https://forums.wyze.com/t/cam-plus-lite-and-basic-plan-cloud-changes-starting-shortly-3-14-22](https://forums.wyze.com/t/cam-plus-lite-and-basic-plan-cloud-changes-starting-shortly-3-14-22)

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**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\
**Post date:** [March 15, 2022, 3:30am UTC](https://forums.wyze.com/t/event-clips/221338/10 "2022-03-15T03:30:27Z")

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They intentionally obscure and guilt and upsell, but you can select $0 and get back free 12 second cloud clips and additional person detection.

> [@towelkingdom](#):
>
> The free service is only thumbnails now.

So CamPlus Lite with 12 second videos is also a “free service” under those circumstances.

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**Author:** ![towelkingdom](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/towelkingdom/32/107247_2.png) [@towelkingdom](https://forums.wyze.com/u/towelkingdom)\
**Post date:** [March 15, 2022, 3:40am UTC](https://forums.wyze.com/t/event-clips/221338/11 "2022-03-15T03:40:52Z")

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Also, the cams can record to SD (events or continuous for all but the wireless outdoor cams; event for the wireless outdoor cams). So, the only thing you’re ‘losing’ is the cloud recording, which costs Wyze money.

And like has been mentioned, they’re still offering it at name your price, so you can still have it for free, but that offer is for a limited time.

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**Author:** ![jumpingbean001](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@jumpingbean001](https://forums.wyze.com/u/jumpingbean001)\
**Post date:** [March 15, 2022, 3:46am UTC](https://forums.wyze.com/t/event-clips/221338/12 "2022-03-15T03:46:59Z")

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I got it finally. Thanks. It was hard to see or sift thru on my phone.

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**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\
**Post date:** [March 15, 2022, 4:26am UTC](https://forums.wyze.com/t/event-clips/221338/13 "2022-03-15T04:26:29Z")

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> [@towelkingdom](#):
>
> but that offer is for a limited time

Not sure but I don’t think this is true? The “deadline” was only to avoid missing any event recordings. As far as I understand they intend to keep making Lite “name your price” for the foreseeable future?

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**Author:** ![towelkingdom](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/towelkingdom/32/107247_2.png) [@towelkingdom](https://forums.wyze.com/u/towelkingdom)\
**Post date:** [March 15, 2022, 12:12pm UTC](https://forums.wyze.com/t/event-clips/221338/14 "2022-03-15T12:12:39Z")

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Oh, I thought there was a time limit on the name your price offer. I may have misread.

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<div class="post-metadata">

**Author:** ![amarryat](https://avatars.discourse-cdn.com/v4/letter/a/6f9a4e/32.png) [@amarryat](https://forums.wyze.com/u/amarryat)\
**Post date:** [March 15, 2022, 1:20pm UTC](https://forums.wyze.com/t/event-clips/221338/15 "2022-03-15T13:20:34Z")

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The problem is that when I bought the cameras, this was an included feature which influenced the purchasing decision. If it was advertised as a feature that may become pay in the future, I probably would have gotten a different camera.

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<div class="post-metadata">

**Author:** ![amarryat](https://avatars.discourse-cdn.com/v4/letter/a/6f9a4e/32.png) [@amarryat](https://forums.wyze.com/u/amarryat)\
**Post date:** [March 15, 2022, 1:22pm UTC](https://forums.wyze.com/t/event-clips/221338/16 "2022-03-15T13:22:30Z")

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That’s not the only thing that changed. Without intervention, your cameras will not record events. Now you need to sign up for something. “Name your price” is a joke - who would pay if they can set the price to 0?

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**Author:** ![towelkingdom](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/towelkingdom/32/107247_2.png) [@towelkingdom](https://forums.wyze.com/u/towelkingdom)\
**Post date:** [March 15, 2022, 1:56pm UTC](https://forums.wyze.com/t/event-clips/221338/17 "2022-03-15T13:56:17Z")

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They will still record events or continuous record to the Sd card without intervention if you previously had that set up.

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<div class="post-metadata">

**Author:** ![amarryat](https://avatars.discourse-cdn.com/v4/letter/a/6f9a4e/32.png) [@amarryat](https://forums.wyze.com/u/amarryat)\
**Post date:** [March 15, 2022, 2:52pm UTC](https://forums.wyze.com/t/event-clips/221338/18 "2022-03-15T14:52:54Z")

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Yes, I saw that worked when I was trying to figure out why the 12 second clip no longer worked. Not sure why the camera can’t store event clips to the SD card and play those back instead of depending on a cloud service.

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**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\
**Post date:** [March 15, 2022, 4:07pm UTC](https://forums.wyze.com/t/event-clips/221338/19 "2022-03-15T16:07:47Z")

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> [@amarryat](#):
>
> Not sure why the camera can’t store event clips to the SD card and play those back instead of depending on a cloud service.

It can and it does. Although it does not display in event table format unless you rely on the cloud generated clips/ thumbnails to point there. (The events are in the timeline if you have motion recording.)

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**Author:** ![caseymyhro](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/caseymyhro/32/52982_2.png) [@caseymyhro](https://forums.wyze.com/u/caseymyhro)\
**Post date:** [March 18, 2022, 10:26am UTC](https://forums.wyze.com/t/event-clips/221338/20 "2022-03-18T10:26:17Z")

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Sign up for Cam Plus Lite if you don’t want the screenshots. It’s free. You’re getting person detection for free now, if you choose to pay $0 (which you have that option).

[Next page](https://forums.wyze.com/t/event-clips/221338.md?page=2)
