# Error message when trying to view SD card playback **URL:** \ **Category:** Cameras\ **Tags:** microsd, cam-og\ **Created:** [May 25, 2023, 11:02pm UTC](https://forums.wyze.com/t/error-message-when-trying-to-view-sd-card-playback/267980 "2023-05-25T23:02:56Z")\ **Posts on this page:** 1\ **Showing post:** 9
**Author:** ![SlabSlayer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SlabSlayer](https://forums.wyze.com/u/SlabSlayer)\ **Post date:** [June 24, 2023, 8:30pm UTC](https://forums.wyze.com/t/error-message-when-trying-to-view-sd-card-playback/267980/9 "2023-06-24T20:30:22Z")
> [@ic1](#): > > where did you get 4.36.11.4679? This is the latest Beta Firmware. However I suspect that, rather than being an issue with the V3 Firmware, the issue may be a product of the iOS app you are on as there have been many complaints about things not working. I am on Android though, so I haven’t been following them that closely. > [@Wyze Cam v3, Pan v2 & v3 Pro Firmware Beta Test 6/1/2023](https://forums.wyze.com/t/wyze-cam-v3-pan-v2-v3-pro-firmware-beta-test-6-1-2023/268463): > > Wyze Cam v3: Version: 4.36.11.4679 What’s New: Fixed a bug that caused 12-second Event Videos to be recorded without the cooldown Due to the security improvement on this firmware, you will need to go through the factory reset process for your camera if you go back to firmware 4.36.9.139 or below. Wyze Cam Pan v2: Version: 4.49.11.4679 What’s New: Fixed a bug that caused abnormal cool down when recording 12s events Due to the security improvement on this firmware, you will need to go th… --- _[View the full topic](https://forums.wyze.com/t/error-message-when-trying-to-view-sd-card-playback/267980)._