# Echo show detects wyze cam but wont show on display **URL:** \ **Category:** Services & Integrations\ **Tags:** android\ **Created:** [November 28, 2019, 7:02pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503 "2019-11-28T19:02:12Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![wendyandadriano](https://avatars.discourse-cdn.com/v4/letter/w/6a8cbe/32.png) [@wendyandadriano](https://forums.wyze.com/u/wendyandadriano)\ **Post date:** [November 28, 2019, 7:02pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/1 "2019-11-28T19:02:12Z")
Wondering if somebody can help me. I recently received my new Echo Show 8. I have enabled the skills Amazon actually recognizes that I have the wyzecam but when I say for instance, Alexa show me the front door the on screen display says waiting for wyze Cam and then just goes back to the home screen nothing happens. Is anyone else experiencing this? Can someone please help me with it? I have tried restarting both devices and it isn’t helping ---
**Author:** ![rbruceporter](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/rbruceporter/32/21143_2.png) [@rbruceporter](https://forums.wyze.com/u/rbruceporter)\ **Post date:** [November 28, 2019, 7:29pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/2 "2019-11-28T19:29:00Z")
Hi and welcome! Usually if your Echo Show, shows you the waiting for Wyze screen and then goes back to its home screen that means the request timed out. Could be a network issue. Can you see the camera live view on the Wyze app on your phone? Are your Wyze and Echo on the same WiFi network? ---
**Author:** ![wendyandadriano](https://avatars.discourse-cdn.com/v4/letter/w/6a8cbe/32.png) [@wendyandadriano](https://forums.wyze.com/u/wendyandadriano)\ **Post date:** [November 28, 2019, 8:43pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/3 "2019-11-28T20:43:53Z")
Yes…no issues on the app. The “waiting for wyze cam” message only appears on the echo show screen for approximately 2 seconds then just goes back to the homescreen. ---
**Author:** ![rbruceporter](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/rbruceporter/32/21143_2.png) [@rbruceporter](https://forums.wyze.com/u/rbruceporter)\ **Post date:** [November 28, 2019, 8:48pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/4 "2019-11-28T20:48:29Z")
I run into this myself once in awhile. I would keep trying every now and again. It seems to be slow to make that first connection sometimes. ---
**Author:** ![dannyjr\_2001](https://avatars.discourse-cdn.com/v4/letter/d/b38774/32.png) [@dannyjr\_2001](https://forums.wyze.com/u/dannyjr_2001)\ **Post date:** [December 1, 2019, 9:18pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/5 "2019-12-01T21:18:04Z")
I’m have the same issue and nothing work for me ---
**Author:** ![rbruceporter](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/rbruceporter/32/21143_2.png) [@rbruceporter](https://forums.wyze.com/u/rbruceporter)\ **Post date:** [December 1, 2019, 9:25pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/6 "2019-12-01T21:25:00Z")
Usually if it persists it indicates a bad network connection somewhere. Or even a misconfiguration. ---
**Author:** ![dannyjr\_2001](https://avatars.discourse-cdn.com/v4/letter/d/b38774/32.png) [@dannyjr\_2001](https://forums.wyze.com/u/dannyjr_2001)\ **Post date:** [December 1, 2019, 9:32pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/7 "2019-12-01T21:32:13Z")
I tried everything… Reseting modem router wyze cam alexa app and noting work ---
**Author:** ![rbruceporter](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/rbruceporter/32/21143_2.png) [@rbruceporter](https://forums.wyze.com/u/rbruceporter)\ **Post date:** [December 1, 2019, 9:36pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/8 "2019-12-01T21:36:29Z")
I would suggest opening a support ticket with either Wyze or Amazon. For Wyze you can open a ticket here [https://support.wyzecam.com/hc/en-us/requests/new](https://support.wyzecam.com/hc/en-us/requests/new) . ---
**Author:** ![dannyjr\_2001](https://avatars.discourse-cdn.com/v4/letter/d/b38774/32.png) [@dannyjr\_2001](https://forums.wyze.com/u/dannyjr_2001)\ **Post date:** [December 1, 2019, 9:38pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/9 "2019-12-01T21:38:42Z")
Thank you… I did that already… Now waiting ---
**Author:** ![Damor](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@Damor](https://forums.wyze.com/u/Damor)\ **Post date:** [December 3, 2019, 4:50am UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/10 "2019-12-03T04:50:47Z")
I have the same exact problem. Did you receive an answer yet? ---
**Author:** ![dannyjr\_2001](https://avatars.discourse-cdn.com/v4/letter/d/b38774/32.png) [@dannyjr\_2001](https://forums.wyze.com/u/dannyjr_2001)\ **Post date:** [December 3, 2019, 6:30pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/11 "2019-12-03T18:30:40Z")
Sorry for the late respond… Yes, I did have an answer… In alexa app just disable the wyze cam for 5 minutes and enable and that’s it ---
**Author:** ![rbruceporter](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/rbruceporter/32/21143_2.png) [@rbruceporter](https://forums.wyze.com/u/rbruceporter)\ **Post date:** [December 3, 2019, 8:23pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/12 "2019-12-03T20:23:54Z")
Thanks for updating us! That’s actually useful info for the future! I have a Ring Video Doorbell 2 as well as 10 Wyze cams and they usually connect to my Echo Show relatively quickly. But every now and then they have a wobble or two. Will try that next time either is stubborn! ---
**Author:** ![tabsxm](https://avatars.discourse-cdn.com/v4/letter/t/d26b3c/32.png) [@tabsxm](https://forums.wyze.com/u/tabsxm)\ **Post date:** [December 26, 2019, 12:49am UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/13 "2019-12-26T00:49:41Z")
Hi, My cameras worked right away when I connected them to Alexa but only for 5 mins. Then exactly as you said it says waiting for Wyze and goes back to home screen. When I disabled and enabled again it still didn’t work… I’ve done it 3 times already ---
**Author:** ![Clarkie](https://avatars.discourse-cdn.com/v4/letter/c/3ec8ea/32.png) [@Clarkie](https://forums.wyze.com/u/Clarkie)\ **Post date:** [December 28, 2019, 2:18am UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/14 "2019-12-28T02:18:51Z")
I have the same issue. Hooked the Wyze cam up to echo show 8 and worked fine for a couple mins. I could see the feed on my show. Just says waiting for Wyze and then says sorry there is a problem and returns to home screen. I’ve tried disabling from Alexa app and then enable, made sure show 8 was on 2.4 network. Even removed device and set it up again. Still not luck displaying on echo show 8 but can see no problem on the app. ---
**Author:** ![dannyjr\_2001](https://avatars.discourse-cdn.com/v4/letter/d/b38774/32.png) [@dannyjr\_2001](https://forums.wyze.com/u/dannyjr_2001)\ **Post date:** [December 28, 2019, 3:06am UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/15 "2019-12-28T03:06:14Z")
Disable it from alexa app for 10 minutes and enable it back ---
**Author:** ![HDRock](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hdrock/32/11309_2.png) [@HDRock](https://forums.wyze.com/u/HDRock)\ **Post date:** [December 28, 2019, 8:48am UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/16 "2019-12-28T08:48:48Z")
> [@Here's what to do if your devices stop responding through Alexa](https://forums.wyze.com/t/heres-what-to-do-if-your-devices-stop-responding-through-alexa/79289): > > Hi, folks! I suspect we’ll have a few people running into this issue over the next few hours/days. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Click on “Skills and Games” Click on “Your Skills” Click on the Wyze Skill Click “Disable Skill” Click “Enable To Use” and login again If things still aren’t working, you can try … ---
**Author:** ![lombardimarc80](https://avatars.discourse-cdn.com/v4/letter/l/c4cdca/32.png) [@lombardimarc80](https://forums.wyze.com/u/lombardimarc80)\ **Post date:** [January 20, 2021, 6:39pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/17 "2021-01-20T18:39:27Z")
Hi I’ve logged into the skill for Wyze, I have all updated cameras and I have Alexa control on my Samsung tv. When I ask to see a camera it starts it but nothing shows? ---
**Author:** ![Bluelightnin](https://avatars.discourse-cdn.com/v4/letter/b/b77776/32.png) [@Bluelightnin](https://forums.wyze.com/u/Bluelightnin)\ **Post date:** [January 22, 2021, 12:32am UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/18 "2021-01-22T00:32:02Z")
I’m having issues with that as well. It will pop up for a second then disappear but I still get sound. ---
**Author:** ![lafond.15](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@lafond.15](https://forums.wyze.com/u/lafond.15)\ **Post date:** [April 20, 2021, 10:48pm UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/19 "2021-04-20T22:48:20Z")
I’ve done all of the above steps but still am not having any luck getting video on my Echos. I can here audio but no video. (It says “camera name” is not responding). My Wyze cam v3 works on the echos but not the regular cam. Does anyone else have this problem? ---
**Author:** ![Uninstalled55](https://avatars.discourse-cdn.com/v4/letter/u/f07891/32.png) [@Uninstalled55](https://forums.wyze.com/u/Uninstalled55)\ **Post date:** [July 17, 2021, 1:15am UTC](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503/20 "2021-07-17T01:15:56Z")
The Echo Show 8 is about a month old. When I enabled the two Wyze cams and a Ring doorbell they both “showed” on the Show as expected. After a week or so the Wyze no longer do but never had an issue with Ring. I have disabled the skill for 10 minutes and re-enabled, The Wyze cams work fine in the Wyze app but not thru the Show. [Next page](https://forums.wyze.com/t/echo-show-detects-wyze-cam-but-wont-show-on-display/73503.md?page=2)