Duo Cam Pan Intermittently Offline

I have a whole bunch of wyze camera models scattered around my property… But I currently have 2 duo cam pans located on my front and back porch. Unfortunately, these cameras randomly go offline… and these two cameras are the only wyze models of mine that do this (I have other models that are farther from my router that are never having this problem)… Its completely random and never at the same time, but after experimenting I have noticed that I can replicate it when I restart the camera from the wyze app… I have tried everything I can think of… Spoken with wyze support, gave them reserved IP, Dual 2.4 and 5g ghz band, resetting cameras, everything. Both the cameras have 3 wifi bars so I really don’t know what to do to make this stop. Obviously a camera going offline randomly defeats the purpose of having a camera. The only way to get them back online is by cutting the power are plugging back in— oh also, these are plugged into the wyze light socket v2 and its not a power issue because I can go back to the camera’s sd data during the time the camera was “offline”… losing my mind so any help is appreciated.

have you looked into a wifi analyzer app to Get a better measurement of the actual signal strength at the locations the cameras placed at? It’s showing three bars and I know a lot of us have utilized those bars over the years but I will tell you that measuring utilizing your phone and a Wi Fi app for analyzing the actual signal strength is far more dependable. I know there are a lot of free options on the market nowadays, and retty reliable and easy to use. If you can, get a Wi-fi analyzer app that is free or pay for it if you want but I’m a free guy :slight_smile: but get a Wi Fi analyzer app and go right to your camera’s area getting within a few inches of the camera itself and see if you can’t get a DBm measurement For your Wi-fi strength. And make sure that it’s measuring the same frequency that the camera is connected to.

let us know whats up and we can trouble shoot some more :slight_smile:

you’ll fit right in around here :wink: