Doorbell V2 failed firmware update

I have nine cameras they all work great and not a problem updating the firmware. Just purchased the doorbell v2, installed but I got a big message saying update firmware. The big “update firmware” box blocks the screen and won’t go away. Therefore the doorbell is useless. So I attempt to update the firmware, it spins and spins and spins, and then it fails 12 attempts, no luck. I’ve reset to factory settings, I’ve powered up power down. I remove the micro card no luck. I’ve talked to wyze technical support. No luck. Is there anyone out there in wyze land that had the same issue?

Yep. I can’t get the firmware to update at all. I’ve done all the troubleshooting. It dies every time I try to update it.

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